Rachael Austin
Claremore
Summary
Compassionate Licensed Practical Nurse with extensive experience at Claremore Indian Hospital, excelling in patient care. Proven ability to build strong patient and co-worker relationships. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Claremore Indian Hospital
10.2019 - Current
- Comforted and counseled patients and families throughout care process.
- assisted with procedures.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Gathered lab specimens, ordered testing
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with appointments and transfers.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Took samples to complete diagnostic and routine assessment tests.
- Delivered emotional support to patients and families during challenging times.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
Receptionist
Autumn Wood Memory Care
08.2017 - 12.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Certified Nursing Assistant
Autumn Wood Memory Care
05.2016 - 12.2017
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate of Applied Science - Registered Nurse
Tulsa Community College
Tulsa, OK05-2027
Licensed Practical Nurse - Nursing
Northeast Vocational Technology School
Claremore, OK05-2018
Certified Nursing Assistant - Nursing
Northeast Vocational Technology School
Claremore, OK05-2014
GED -
Claremore High School
Claremore, OK05-2001
Skills
- Pulse oximetry tracking
- Samples collection
- Direct patient care
- Care planning
- oklahoma licensed practical nurse
- HIPAA compliance
- Diabetes management
- Patient relationship building
- Documenting incidents
- working conversational in ASL to utilize basic ASL to communicate with patients
- EKG administration
- Caregiving skills
- Medication administration
- Medication dispensing
- Charting and recording
- Immunization administration
- Patient care
- Behavioral assessment
- Educating families
- Multi-tasking and prioritization
- Geriatric care
- Cultural competence
- Vital signs monitoring
- Patient triaging
- EHR software
- Trauma-informed care
- Mental health support
Accomplishments
- Collaborated with team of 5 in the development of Diabetic foot exams being done and charted correctly for better patient care.
- All yearly compliance trainings completed in a timely manner.
- Preceptor nurse for multiple doctors in the Primary Adult Care Clinic.
- Crossed trained in care manager, Medical Assistant and Assisting Doctors in EHR.
Certification
- BLS Training
Languages
English
Native or Bilingual
Interests
ASL, learning new ways to communicate with patients for better patient care
- Volunteering
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Gardening
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Dancing
Timeline
Licensed Practical Nurse
Claremore Indian Hospital
10.2019 - Current
Receptionist
Autumn Wood Memory Care
08.2017 - 12.2017
Certified Nursing Assistant
Autumn Wood Memory Care
05.2016 - 12.2017
Associate of Applied Science - Registered Nurse
Tulsa Community College
Licensed Practical Nurse - Nursing
Northeast Vocational Technology School
Certified Nursing Assistant - Nursing
Northeast Vocational Technology School
GED -
Claremore High School
Similar Profiles
Tricia BuckTricia Buck
Medical Support Assistant at Claremore Indian HospitalMedical Support Assistant at Claremore Indian Hospital
Michael BlueMichael Blue
Unarmed Security Guard at Claremore Indian Hospital (Federal)Unarmed Security Guard at Claremore Indian Hospital (Federal)
Stefanie McLainStefanie McLain
Diabetes Education Program Coordinator at Claremore Indian HospitalDiabetes Education Program Coordinator at Claremore Indian Hospital
Calin WittCalin Witt
Picker at Spherion StaffingPicker at Spherion Staffing
Parker AdamsParker Adams
Daytime Assistant Manager at QuiktripDaytime Assistant Manager at Quiktrip