Rachael Ballinger

Titles within role:

CCHT, Administrative Assistant, Kidney Smart Educator, Modality Choice Lead, DaVita Way Champion, Miss Treatment Lead. All Access Manager, Adequacy Lead

Oversee administrative responsibilities across clinics, ensuring compliance with healthcare regulations (HIPAA, Medicare).
- Manage patient scheduling and appointments effectively.
- Maintain accuracy and confidentiality of physical and electronic medical records (EMRs).
- Ensure strict adherence to health regulations, including conducting infection control and OSHA audits.
- Monitor patient lab results and collaborate with staff for accurate prescriptions.
- Serve as Vascular Access Manager, overseeing catheter usage and aiming for the lowest regional percentage in fistula or graft placements.
- Cross-trained and certified In-center Hemodialysis (ICHD), Home Hemodialysis (HHD) and Peritoneal Dialysis (PD).
- Manage CMS services reporting to EQRS with timely clinical data submissions for Medicare.
- Participate as the DaVita Way Champion program, achieving recognition for high participation and winning Spirit Week.
- Handle inventory management and prompt ordering of supplies to meet clinical budgeting.
- Assist with Facility Health Record preparation for monthly Medical Director meetings.
- Streamline daily operations for enhanced efficiency and effectiveness.
- Maintain attention to detail, accuracy, and excellent attendance.
- Collaborate with staffing to improve patient care and experience.
- Kidney Disease Education- Inform on care quality and treatment options (hemodialysis, peritoneal dialysis, transplants). Emphasize lifestyle and dietary management. Provide resources and support for patients. Conduct workshops and offer consultations.
-Awarded Outstanding Patient Care Award and We Are Well Award in 2023.

• Set up equipment for dialysis and primed dialyzer in preparation for use.
• Started and ended reverse osmosis water systems and completed water quality monitoring tests.
• Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
• Performed routine quality control and safety checks on all equipment.
• Cleaned and connected fistulas, grafts and catheters to prevent infection.
• Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
• Cleaned and sterilized instruments, equipment and surfaces.