Rachael Basham

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.

• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
• Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
• Followed nutritional plans to prepare optimal meals.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
• Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Provided transportation and appointments management.
• Assisted disabled clients to support independence and well-being.
• Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
• Developed individual care plans for clients based on specific needs.
• Provided mobility assistance such as walking and regular exercising.
• Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.

• Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
• Supervised inventory and placed orders to replenish low running supplies.
• Coordinated special events and promotions to showcase new products and drive sales growth.
• Increased showroom sales by implementing effective visual merchandising strategies and product displays.
• Set goals for showroom employees and provided support and motivation to help each achieve true potential.
• Drove employee engagement and guest experience through coaching, training and development.
• Managed inventory levels for optimal stock availability, resulting in reduced backorders and customer wait times.
• Liaised with marketing team to identify and develop sales and promotional events.
• Directed sales reps on how to display furniture and other items.
• Generated personal sales to meet or exceed established sales goals.
• Determined key details for showroom light fixtures, flooring and accessories.
• Analyzed sales data to identify trends, adjust inventory levels accordingly, and capitalize on emerging market opportunities.
• Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
• Managed custom projects by completing initial quotes, design and sample requests.
• Established a strong vendor network that enhanced product offerings while maintaining competitive pricing structures.
• Provided prompt, courteous service to every individual entering showroom.
• Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
• Converted leads into loyal customers by offering personalized recommendations tailored to individual needspreferences.
• Kept showroom expenses appropriate and reasonable to drive operational efficiency.
• Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
• Solved customer complaints with timely and effective solutions, maintaining positive reputation in market.

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
• Reduced medication errors through thorough double-checking of prescriptions and dosages.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
• Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
• Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
• Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
• Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
• Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Monitored patient reactions after administering medications and IV therapies.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Recorded details regarding therapies to keep patient charts updated.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Evaluated patient histories, complaints, and current symptoms.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

• Maintained cleanliness and organization in work areas to enhance efficiency.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Developed strong cooperative relationships with coworkers and managers.
• Worked different stations to provide optimal coverage and meet production goals.

Manager - would assist customers with all their needs. Prepare food and serve with a great attitude. Build up team each day, team meeting daily. Positive attitude is crucial for my team. We must all work together for the best results of taking care of customers. Preparing food, doing prep, helping GM with required needs.

• Improved marketing to attract new customers and promote business.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Improved safety procedures to create safe working conditions for workers.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Defined clear targets and objectives and communicated to other team members.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Set up brand new office. Established new patients and tend to their needs per Dr.

Help with any medicine training

Preformed vital signs and then I did phlebotomy for all blood work as I was certified in that also

Provide a great attitude for the whole office.