Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Belderson

Twin Lakes,WI

Summary

Dynamic professional offering strong history of success in food service roles. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented individual producing both satisfied customers and exceptional sales growth. Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Barista

Chartwells Schools Dining Services
La Crosse, WI
10.2022 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Sandwich Maker

SUBWAY®Restaurants
Twin Lakes, WI
09.2020 - 08.2022
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Assisted customers, answered questions and resolved complaints.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.

Education

Bachelor of Science - Psychology And Literary And Cultural Studies

University of Wisconsin - La Crosse
La Crosse, WI
06-2026

High School Diploma -

Wilmot Union High
Wilmot, WI
06.2022

Skills

  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Cash Handling
  • Stocking and Replenishing
  • Multitasking and Organization
  • Payment Processing
  • Dependable and Cooperative
  • Cleaning and Sanitizing
  • Attention to Detail
  • Team Leadership
  • Solid problem solver
  • Positive and professional
  • Active listener
  • Team Player
  • Friendly and outgoing
  • Speedy and efficient

Timeline

Barista

Chartwells Schools Dining Services
10.2022 - Current

Sandwich Maker

SUBWAY®Restaurants
09.2020 - 08.2022

Bachelor of Science - Psychology And Literary And Cultural Studies

University of Wisconsin - La Crosse

High School Diploma -

Wilmot Union High
Rachael Belderson