Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rachael Binotto

Alexandria,LA

Summary

I am a dedicated operations manager/supply chain manager seeking an opportunity where I can apply my 20 years of industry experience to an exciting and dynamic team.

Overview

24
24
years of professional experience

Work History

Market Delivery Manager

Lowes
09.2024 - Current

Drove an oversaw the not one but 2 XDT’in Louisiana. Drive success amongst my team on 15 and my 3pl partners.

Market Delivery Assistant Manager

Lowes
10.2022 - 09.2024

Oversaw the entire operation on the XDT.

Built strong partnerships with not only my team but my 3pl partners to help drive success.

Trained, developed and motivated my staff to grow within the organization.

Operations Coordinator

13 Fifty Apparel
11.2021 - 10.2022
  • Manage and oversee the total day-to-day operation of the e-commerce business from the Production of merchandise sold to customer experience as well as the marketing through high-level planning and strong communication
  • I ensure that product launches and sale launches are executed correctly utilizing platforms like Shopify and Bold
  • I help Improved the functionality of the warehouse along with the speed and accuracy of the products that are being shipped to the customer daily
  • Developed and improved KPIs for all aspects of the business
  • Along with creating SOPs to teach and grow our warehouse teams on different aspects of the job which improved the overall performance

XDT Coach

Lowes
09.2020 - 10.2021
  • Manage and support the overall delivery business for the entire market by overseeing the day-to-day operations for both in-store and online customers through strong communication with a 3PL service provider, Lowe’s Supply chain Functional teams, and Lowe’s Distribution centers
  • Responsible for improving the XDT’s overall operations by improving the performance of our CSA’s as well as any performance opportunities with our 3-party team delivering to our customer on a day-to-day basis through solving problems through analytical skills to identify and improve all opportunities and give solutions through collaboration with Lowes team and our 3rd party provider
  • Manage and deliver on all payroll/non-payroll expenses, directly responsible for EBIT%
  • Built and developed a strong Claims process with our 3rd party provider which has given the XDT back in Profit of Over $30K in less than a year
  • Train, motivate, and develop an operations team of 21 as well as additional staffing groups to maximize business and maintain standards
  • Direct total office maintenance to create a safe and clean environment for staff

Operation Manager

Macy’s at Millenia
01.2019 - 06.2020
  • Manage and support the overall business of an $80 million store by overseeing the store's budget and day-to-day operations for both in-store and online customers
  • Responsible for improving the store's overall operations and profitability by focusing on the following tactics: shopping environment, pricing, and signing, workload planning, staffing and weekend compliance, logistics, shortage, and safety
  • Managed and ran a $15 million renovation project to enhance the store environment for our customers
  • Manage and deliver on all payroll/non-payroll expenses, directly responsible for EBIT%
  • Train, motivate, and develop an operations team of 30 as well as additional staffing groups to maximize business and maintain standards
  • Direct total store maintenance to create a safe and clean environment for both customers and staff

Operation and Asset Protection Manager

Macy’s the Falls
01.2018 - 01.2019
  • Managed and supported the overall business of a $40 million store by overseeing the store's budget and day-to-day operations for both in-store and online customers
  • Responsible for improving the store's overall operations and profitability by focusing on the following tactics: shopping environment, pricing, and signing, workload planning, staffing and weekend compliance, logistics, payroll/non-payroll expenses, shortage, and safety
  • Managed and directed a $7 million Corporate construction project which opened office space for our local corporate team to utilize
  • Directed a team of over 20 staff in both receiving and asset protection and fulfillment
  • Led the store executive team in planning, implementing, and managing shortage prevention and awareness programs to reduce shortages and maintain a safe and secure store environment
  • Investigated criminal violations against a person or property committed on-premises

Multi-store Operation Manager

Macy’s The Falls/Southland
02.2016 - 01.2018
  • Managed and supported multiple stores whose combined volume totaled $65 million by overseeing budgets and day-to-day operations for both in-store and online customers
  • Oversaw a 10 million dollar construction project of a Store in a store for Macy’s Launch of Backstage
  • The ensured project stayed on time as well as on budget
  • Successfully launched a grand opening of Macy’s Backstage in The Falls and managed the day-to-day business of the store within a store
  • Responsible for improving overall operations and profitability by focusing on the following tactics: shopping environment, pricing, and signing, workload planning, staffing and weekend compliance, logistics, payroll/non-payroll expenses, shortage, and safety
  • Trained, motivated, and developed two operational teams of 21 as well as additional staffing groups to maximize business and maintain standards
  • Directed total store maintenance to create a safe and clean environment for both customers and staff

Assistant Operation Manager

Macy’s Miami International
03.2013 - 02.2016

Merchandising Team Manager

Aventura & South Beach
12.2010 - 02.2013

Sales Manager

Macy’s Aventura
10.2006 - 12.2010

Assistant Store Manager

Limited Company
07.2004 - 09.2006

Assistant Store Manager

Weathervane
06.2000 - 10.2003

Education

BA - International Business and Marketing

Duquesne University
Pittsburgh, PA
01.2006

Skills

  • Design Review
  • Floor Mapping System
  • Leadership
  • Negotiation
  • Supply Chain Management
  • Logistics Management

Timeline

Market Delivery Manager

Lowes
09.2024 - Current

Market Delivery Assistant Manager

Lowes
10.2022 - 09.2024

Operations Coordinator

13 Fifty Apparel
11.2021 - 10.2022

XDT Coach

Lowes
09.2020 - 10.2021

Operation Manager

Macy’s at Millenia
01.2019 - 06.2020

Operation and Asset Protection Manager

Macy’s the Falls
01.2018 - 01.2019

Multi-store Operation Manager

Macy’s The Falls/Southland
02.2016 - 01.2018

Assistant Operation Manager

Macy’s Miami International
03.2013 - 02.2016

Merchandising Team Manager

Aventura & South Beach
12.2010 - 02.2013

Sales Manager

Macy’s Aventura
10.2006 - 12.2010

Assistant Store Manager

Limited Company
07.2004 - 09.2006

Assistant Store Manager

Weathervane
06.2000 - 10.2003

BA - International Business and Marketing

Duquesne University
Rachael Binotto