Michael Edwards
Katy,United States
Summary
Experienced forklift operator with a track record of enhancing warehouse efficiency and safety at Elliot Electric Supply. Skilled in optimizing storage space and ensuring timely deliveries, complemented by strong teamwork and collaboration abilities. Demonstrated success in reducing product damage and workplace accidents, contributing to improved operational outcomes. Additionally, I have extensive experience as a professional delivery driver/courier for Morris & Dickson Co., which supplied pharmaceutical drugs and products to multiple hospitals.
Overview
14
14
years of professional experience
Work History
Warehouse Forklift Operator
Elliot Electric Supply
Houston, TX
09.2022 - 07.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
Delivery Driver
Morris & Dickson Co
Houston, TX
01.2011 - 04.2022
- Delivered pharmaceutical drugs and products to various hospitals in the Houston area Texas Medical Center and Satellite Facilities.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested metropolitan areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in a polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Education
Aldine High School
Houston, TX05.2000
Skills
- Forklift Operation
- Truck loading and unloading
- Warehouse Organization
- Shipping and receiving
- Heavy Lifting
- Materials Handling
- Loading and unloading
- Pallet Jack Operation
- Workplace Cleanliness
- Loading Dock Procedures
- Warehouse Safety
- Order Picking
- Safety Protocols
- Shipment Receiving
- Equipment Maintenance
- Storage procedures
- Team Player
- Teamwork and Collaboration
Timeline
Warehouse Forklift Operator
Elliot Electric Supply
09.2022 - 07.2024
Delivery Driver
Morris & Dickson Co
01.2011 - 04.2022
Aldine High School