Rachael Broyles
Greenville,SC
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn Express
01.2017 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved guests issues quickly and notified supervisor immediately when problems escalated.
Sales Support Representative
Spectrum
01.2014 - 12.2016
- Performed data entry for sales figures, metrics and other customer data.
- Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
- Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
- Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
Education
Greenville Technical College
Greenville, SCSkills
- Impression Taking
- Staff Management
- Call Forwarding
- Call Answering and Routing
- Guest Registration
Accomplishments
- Achieved top sales representative by completing top sales and customer service with accuracy and efficiency.
Timeline
Front Desk Receptionist
Holiday Inn Express
01.2017 - 08.2018
Sales Support Representative
Spectrum
01.2014 - 12.2016
Greenville Technical College