Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Bryan

Williamstown,NJ

Summary

Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Professional skills to maintain accurate records, schedule appointments and handle various administrative responsibilities.

Overview

10
10
years of professional experience

Work History

Authorization Specialist

Cooper University Hospital
04.2024 - Current
  • Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
  • Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
  • Increased accuracy by diligently reviewing and verifying patient eligibility, coverage, and benefits information.

Receptionist

Complete Wellness Med Spa
04.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Medical Assistant

PM Pediatrics Urgent Care
10.2023 - 07.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Critical Care Technician

Cooper University Healthcare
01.2019 - 04.2024
  • Assess patients' needs and communicate effectively with healthcare providers
  • Ensure that patients in critical care are constantly monitored and attended to, providing immediate assistance when needed to ensure their safety and well-being
  • Maintain a calm and reassuring presence for patients in critical care to help alleviate anxiety and provide emotional support during their hospital stay.

Residential Assistant

Youth Consultation Service
11.2016 - 05.2019
  • Assist in organizing and facilitating recreational activities for clients, promoting socialization and physical wellbeing
  • Assist in crisis intervention and deescalation situations
  • Provide support and guidance to clients in developing and achieving personal goals, fostering independence and self-empowerment.

Office Manager

Center For Family Services
12.2014 - 02.2016
  • Performs customer service functions by answering employee requests and questions
  • Assists with payroll and insurance providers to ensure accurate record-keeping and proper deductions are maintained
  • Prepares, updates, and maintains employee files
  • Supports other assigned human resources functions.

Education

Health Science -

Rutgers
Camden, NJ
05.2020

Skills

  • Leadership
  • Detail oriented
  • Customer service
  • Communication skills
  • Excel
  • Self motivated
  • Self proactive
  • Data Entry
  • Critical Thinking

Timeline

Authorization Specialist

Cooper University Hospital
04.2024 - Current

Receptionist

Complete Wellness Med Spa
04.2024 - Current

Medical Assistant

PM Pediatrics Urgent Care
10.2023 - 07.2024

Critical Care Technician

Cooper University Healthcare
01.2019 - 04.2024

Residential Assistant

Youth Consultation Service
11.2016 - 05.2019

Office Manager

Center For Family Services
12.2014 - 02.2016

Health Science -

Rutgers

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Rachael Bryan