Rachael Burns, LMSW
ARLINGTON
Summary
Compassionate care manager with expertise in developing individualized service plans and conducting biopsychosocial assessments. Recognized for leveraging evidence-based practices to optimize client outcomes and enhance overall satisfaction in care delivery.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Care Manager
Benevolent Hearts Home Care
Bedford
04.2024 - Current
- Collaborated with healthcare providers to enhance patient outcomes through treatment plans.
- Utilized evidence-based practices for informed decision-making and care planning.
- Developed individualized service plans from assessments and monitored effectiveness consistently.
- Facilitated goal-setting for clients to achieve both short-term and long-term objectives.
- Addressed family concerns to improve satisfaction with services provided.
- Liaised between families and community agencies to secure additional support resources.
- Accurately documented client progress in compliance with state regulations.
- Implemented a program focused on supporting caregivers.
Court Visitor Intern
Tarrant County Probate Court 1
Fort Worth
01.2025 - 08.2025
- Wrote detailed court reports that accurately reflected wards' care and informed court decisions.
- Conducted biopsychosocial assessments to identify and address specific needs of wards and guardians.
- Built rapport quickly to foster trust and facilitate communication among wards, guardians, and the court.
Case Manager
Safe Haven of Tarrant County
Fort Worth
03.2024 - 04.2025
- Coordinated resources and referrals to connect clients with essential support during crisis situations.
- Provided trauma-informed crisis intervention support in emergencies or urgent situations.
- Advocated for clients to ensure access to necessary services from community providers and agencies.
- Monitored client progress through regular follow-up contacts to assess needs and adjust service plans.
- Managed client intake and assessment processes.
- Maintained accurate case notes for compliance with agency guidelines.
- Conducted home visits to evaluate living environment safety for clients.
Career Development & Family Care
.
Arlington
2018 - 2024
- Earned MSW degree and obtained LMSW licensure.
- Managed homeschooling responsibilities for children, ensuring educational progress.
- Coordinated ongoing care for ill family members, enhancing overall support.
- Strengthened skills in communication, crisis management, and organization.
Education
Master of Arts - Social Work
The University of Texas At Arlington
Arlington, TX08-2025
Bachelor of Arts - Psychology
University of Phoenix
Tempe, AZ07-2011
Skills
- Care coordination
- Client assessment
- Biopsychosocial assessment
- Crisis intervention
- Evidence-based practices
- Trauma-informed care
- Motivational interviewing
- HIPAA compliance
- Patient advocacy
- Cognitive Behavioral Therapy
- Strengths-based therapy
- Cultural competence
Certification
- LMSW- New York License #113433
- LMSW- Texas License #116916
Timeline
Court Visitor Intern
Tarrant County Probate Court 1
01.2025 - 08.2025
Care Manager
Benevolent Hearts Home Care
04.2024 - Current
Case Manager
Safe Haven of Tarrant County
03.2024 - 04.2025
Career Development & Family Care
.
2018 - 2024
Master of Arts - Social Work
The University of Texas At Arlington
Bachelor of Arts - Psychology
University of Phoenix