Dynamic professional with a proven track record in delivering quality work. Recognized for strong organization, independent initiative, and attention to detail.
Overview
10
10
years of professional experience
Work History
Expeditor
ProSource of Spokane
Spokane, WA
06.2024 - Current
Facilitate prompt and efficient submission of product orders using phone, email, and online methods.
Streamlined workflow processes to improve efficiency resulting in 98% order accuracy.
Maintained a detailed database of all shipments, deliveries, and returns.
Bookseller
Barnes & Noble
Spokane, WA
09.2023 - 05.2024
Greeted each customer and offered assistance helping boost customer satisfaction and retention.
Resolved customer inquiries and provided product recommendations.
Created engaging displays that captured customer interest and boosted sales.
Legal Assistant
Barney & Graham, LLC
Sheridan, WY
04.2019 - 02.2023
Provided administrative support to attorneys by managing calendars; scheduling appointments; preparing correspondence; filing court documents; and obtaining necessary signatures.
Performed basic bookkeeping duties including tracking payments received from clients.
Managed case files and maintained organized documentation systems.
Technician
Sheridan Eyecare Center
Sheridan, WY
04.2017 - 04.2019
Assisted in patient eye exams and procedures to ensure smooth operations.
Processed patient records using electronic health record systems for efficient management.
Executed compliance with HIPAA regulations.
Crew Trainer
Mcdonald's
Sheridan, WY
08.2015 - 11.2016
Trained new crew members on operational procedures and customer service standards.
Completed day-to-day duties accurately and efficiently.
Recognized by management for providing exceptional customer service.