Rachael Chytil
Zelienople,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure medical office position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Surgery Scheduling Coordinator
UPMC Passavant Hospital
Cranberry Township, PA
05.2021 - Current
- Coordinated with facilities to set up surgeries for 50 surgeons.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Kept detailed records of office inventories and placed orders for more supplies.
Surgery Scheduler
UPMC Eye And Ear Institute
Pittsburgh, PA
02.2019 - 05.2021
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for 10 ENT surgeons.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Received and routed laboratory results to correct clinical staff members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
Administrative Assistant
UPMC
Pittsburgh, PA
07.2015 - 11.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored surgeons work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Education
No Degree - Medical Sonographer
Community College of Allegheny County
Allegheny CountyHigh School Diploma -
Franklin Area High School
Franklin, PA06.2001
Skills
- Organization and Time Management
- Medical Recordkeeping
- Preparing Treatment Rooms
- Customer Service
- Problem Solving
- Verbal and Written Communication
- Supply Ordering
- Detail-Oriented
- Cleaning and Sterilizing
- Data Entry Software
- Medical Charting
- Appointment Scheduling
- Epic Systems
- Critical Thinking
- Taking Client Histories
- Advising Patents
- Administrative Tasks
- Time Management
- Adaptable and Flexible
- Patient Referral
- Order Purchasing
- Insurance Authorizations
- Referral Verification
- Medical Records Verification
- Flexible Schedule
- Mail Distribution
- CPT Coding
- Calendar and Appointment Management
- Office Coordination
- HIPAA Compliance
- Scheduling Tests and Procedures
- Insurance Forms
- Collaboration and Teamwork
- Computer Proficiency
Timeline
Surgery Scheduling Coordinator
UPMC Passavant Hospital
05.2021 - Current
Surgery Scheduler
UPMC Eye And Ear Institute
02.2019 - 05.2021
Administrative Assistant
UPMC
07.2015 - 11.2018
No Degree - Medical Sonographer
Community College of Allegheny County
High School Diploma -
Franklin Area High School
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