Rachael Ciolek
Cheektowaga,NY
Summary
Motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates growth by continuously learning and developing. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
22
22
years of professional experience
Work History
Title Specialist
defi SOLUTIONS
12.2017 - 07.2024
- Responsible for processing the lien releases and/or transfer of ownership on vehicle titles once the vehicles have become paid off, releasing the vehicle to the correct purchasing party
- Also skilled in titles maintenance transactions such as state to state transfers, duplicate title transactions, and title corrections via the dealer or DMV
- Ability to log titles quickly and with accuracy
Independent Consultant
Partylite
09.2015 - 11.2017
- Responsible for marketing of sales and services, selling of goods, and hosting client events
- Connect with new leads based on customer referrals
- Set up displays of merchandise in at-home events as well as show cases
- Advised clients on home décor options and customized their orders according to their personal tastes
Front Desk Clerk
Best Western Inn
03.2011 - 09.2012
- Maintained front desk duties by checking guests in and out
- Booked or rescheduled hotel appointments for guests
- Acted as hotel concierge to assist and guide guests to local attractions and restaurants
- Responsible for employee schedules and directing staff on daily duties in the absence of management
- Prepped, stocked, and cleaned dining area for breakfast
- Assisted with driving guests to and from airport as needed
- Monitored long term parking arrangement
Customer Service Representative
Budget Rent-a-Car
05.2009 - 03.2011
- Booked contracts for customers upon renting vehicles and concluded contracts upon return of vehicles
- Provided customer support via telephone to assist customers in their rental car needs
- Inspected cars upon being returned to ensure there was no damage to the vehicles
Food Service Worker
Sodexho Food Service
06.2007 - 09.2009
- Prepared breakfast and lunch each day for grades Kindergarten through 12 grades
- Cleaned kitchen and cafeteria to state and local regulations and guidelines
- Prepared specialty meals for children with allergies
- Interacted with children each day to ensure their safety and satisfaction
Assistant Manager
Pretzel Time
09.2006 - 02.2007
- Responsible for the daily monitoring of operations and productivity
- Designed and maintained staff schedules and daily assignments
- Maintained cash drawer and made daily deposits to the bank
- Ordered supplies and rotated stock to ensure freshness of goods
- Ensured cleanliness of facility to state guidelines and regulations
- Interacted with staff to guarantee excellent customer service ratings
Food Service Worker
AVI Dinning
03.2002 - 09.2006
- Provided customer service to AVI Diners such as serving food and beverages
- Interacted with customers as needed while they dined by answering questions and providing additional services as necessary
- Checked-out customers while maintaining cash register
- Assisted with food preparations and cooking as needed when short staffed
- Stock inventory maintenance and rotation of goods to ensure freshness
- Assisted with balancing books by processing accounts payable, accounts receivable, monitored petty cash and processed banking deposits
Education
General Education Diploma -
Maryvale High School
07-2007
Skills
- Streamlined Back-Office Operations
- Accurate Data Entry
- Customer Relations
- Calendar Management
- Microsoft Word
- Employee Management
- Outbound Calls
- Bank Balancing
- Contract Assessment
- Proficient in Organization
- Efficient Title Handling
- Document Review
- Thorough Document Assessment
- Accuracy and Precision
- File Management
- Deadline Management
- Title Examination
- Title Research
- Time Management
References
References available upon request.
Timeline
Title Specialist
defi SOLUTIONS
12.2017 - 07.2024
Independent Consultant
Partylite
09.2015 - 11.2017
Front Desk Clerk
Best Western Inn
03.2011 - 09.2012
Customer Service Representative
Budget Rent-a-Car
05.2009 - 03.2011
Food Service Worker
Sodexho Food Service
06.2007 - 09.2009
Assistant Manager
Pretzel Time
09.2006 - 02.2007
Food Service Worker
AVI Dinning
03.2002 - 09.2006
General Education Diploma -
Maryvale High School
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