Rachael Crovo
Quincy,MA
Summary
Experienced Manual Software QA Lead and Certified Scrum Master highly skilled in web-based testing, mobile application testing, team leadership, and stakeholder collaboration. Looking for a position that is intriguing and channels my creative testing side and leadership abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software QA Engineer III
Fanatics Betting & Gaming
New York, NY
06.2022 - Current
- Lead regulatory compliance tester on a team of 5 senior QAEs
- Participated in reviewing and providing feedback of test cases and test plans written by QAE peers
- Participated in Test plan review meetings for the Payment Scrum team
- Liaison between GLI and FBG Payments team to ensure smooth and effective communication of any issues GLI found.
- Created documentation and user guides to outline the payments testing workflow using Confluence
- Used state laws and regulations to create individualized Test Suites for state launch.
- Used Jira to maintain all Test Cases, Test Cycles, Test Plans and Roadmaps related to the release of the mobile app
- Performed extensive testing under state restrictions for the Fanatics Betting & Gaming mobile application
- Implemented QAE processes from scratch, such as, Agile, Bug Standards, and Quality Metrics
- Coordinated with project managers, developer and technical program managers to meet development timelines and plan testing.
Software QA Lead
Wayfair
Boston
01.2020 - 04.2022
- Mentored QA testers in process improvements, agile methodologies and standard QA practices and procedures
- Worked with the internal QA Automation team to partner on defining strategy, scope, and execution plan for ultimate creation of teams smoke and regression suite
- Lead point of contact between manual testers and the internal quality automation team
- Facilitated cross team/cross functional projects with 20+ Manual QAs to complete large feature redesigns and server migrations
- Analyzed cross team initiatives, made appropriate adjustments and necessary communications as QA point of contact for Engineering wide projects.
- Highly experienced in e-commerce web-based testing
Software QA Analyst II
Wayfair
Boston, MA
06.2018 - 01.2020
- Updated software documentation and user guides in Confluence to align with current features and comply with best- practice standards
- Used TestRail to maintain detailed records of known bugs and patches
- Designed and updated test cases to complete consistent manual tests
- Communicated with Product and Engineering departments regarding defects and customer facing issues and implemented effective solutions
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction
- Performed extensive user interface testing in mobile devices, including Windows, Android and iOS.
- Took time to collaborate with stakeholders on high profile projects such as SKU Obfuscation
Software QA Analyst
Wayfair | MA
Boston
01.2018 - 06.2018
- Performed Accessibility audits and testing to make sure the website is accessible for handicap audiences
- Manually tested customer facing features on the Product Detail Page
- Collaborated with Product and Engineering for testing needs and requirements.
Software QA Analyst
Clean Harbors Enviromental Services, MA
Norwell
06.2016 - 01.2018
- Developed Test Cases using Microsoft Test Manager, Worked across departments to ensure business needs were met Coordinated User Acceptance Testing sessions
- Suggested enhancements to better improve functionality of applications Recorded bugs and defects using Team
- Foundation Server
- Manually tested a variety of different domains i.e
- Payroll, DEA, Workflow and more
- Backend testing using SQL to ensure the correctness of data
Education
Communication
Westfield State University
05.2015
Skills
- Cross-Functional Team leadership
- Agile
- Test case writing
- Web based testing
- Strategic test plan
- Time Management
- Jira
- Zephyr
- Communication
Certification
- Certified Scrum Master, Great Fish Agility - 2022
Timeline
Software QA Engineer III
Fanatics Betting & Gaming
06.2022 - Current
Software QA Lead
Wayfair
01.2020 - 04.2022
Software QA Analyst II
Wayfair
06.2018 - 01.2020
Software QA Analyst
Wayfair | MA
01.2018 - 06.2018
Software QA Analyst
Clean Harbors Enviromental Services, MA
06.2016 - 01.2018
Communication
Westfield State University
- Certified Scrum Master, Great Fish Agility - 2022
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