Rachael Daugherty
Matthews,NC
Summary
Dynamic entrepreneur with a proven track record at Holistic Habitat and Reinvented Charlotte, excelling in business management and customer service. Expert in leveraging social media for brand growth, Content creation, skilled in strategic sourcing and staff development. Achieved significant efficiency improvements and cost reductions. Adept at fostering vendor relationships and enhancing customer satisfaction.
The last 2 years of my life have been a transformational period in which I went all in on my personal healing. I have felt a deep soul pull to my soul's purpose & something greater within myself that needed to be shared. I am in a season of complete and radical trust with the intention of allowing whatever needs to fall away to create space for what is flowing in for me. In the last 6 months I have gotten certified in breathwork & reiki as an avenue to move in the direction of helping others heal their trauma and clear energetic blocks. I have always felt a call to be of service and have asked God/ the universe to trust me with my gifts, place me in my highest timeline and se me on the path that is in alignment with my soul's purpose & of maximum service. Then I sat back and watched the unraveling of all of the constructs built around me. It's been a journey, but I am grateful and ready to see where this life takes me. I know that I front loaded my trauma in the first 40 years of my life so I can use every bit of it to help others. This is why I'm here.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Founder
Holistic Habitat
Matthews, NC
04.2017 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Assisted in developing strategies for increasing followership and engagement rates.
- Designed promotional materials using graphic design software applications.
- Used editing and graphic design tools to create content and visuals for social channels.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Collaborated with public figures, companies and press to boost and enhance brand on social media.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Collaborated with influencers and brand partners to expand reach and enhance content diversity.
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
- Developed relationships with vendors to secure better prices and payment terms.
- Managed inventory control systems to track stock levels, deliveries and related information.
- Assisted in developing sourcing plans by researching new products and suppliers that meet organizational requirements.
Head Diva in Charge - Operations Manager
Reinvented Charlotte
Charlotte, NC
11.2013 - 04.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Planned promotional events such as in-store discounts or special offers.
- Created content for various platforms such as Facebook & Instagram.
- Responded promptly to customer queries on social media accounts.
- Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
Education
Some College (No Degree) - Interior Design
Central Piedmont Community College
Charlotte, NCSkills
- Business Management
- Social media control
- Business marketing
- Small business operations
- Staff hiring
- Marketing
- Supplier Relationship Management
- Purchasing Processes
- Cost-reduction strategies
- Product Procurement
- Resourcefulness
- Merchandising operations
- Customer Service
- Multi-tasking strength
- Strategic Sourcing
Certification
- Certified in Breathwork
- Certified in Reiki
Timeline
Owner/Founder
Holistic Habitat
04.2017 - Current
Head Diva in Charge - Operations Manager
Reinvented Charlotte
11.2013 - 04.2017
Some College (No Degree) - Interior Design
Central Piedmont Community College
Similar Profiles
Abi BeriAbi Beri
Holistic Therapist and Meditation Teacher at Balanced Bodies Holistic Center; Naas Holistic CenterHolistic Therapist and Meditation Teacher at Balanced Bodies Holistic Center; Naas Holistic Center
Alexandria LefflerAlexandria Leffler
Mental Health Counselor & Owner at Holistic Counseling of IowaMental Health Counselor & Owner at Holistic Counseling of Iowa
Sabrina LafondSabrina Lafond
Integrative Wellness Specialist & Founder at Sacred Light Holistic TherapiesIntegrative Wellness Specialist & Founder at Sacred Light Holistic Therapies
Halen LauerHalen Lauer
Veterinary Surgical Assistant at AvetsVeterinary Surgical Assistant at Avets
Paola Torres-MoralesPaola Torres-Morales
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe