Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Deck

Lindenhurst,IL

Summary

Dedicated Pharmacist offering years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.

Overview

18
18
years of professional experience

Work History

Pharmacist- Centralized Services, Work at Home

Walgreens
09.2020 - 03.2021
  • Verified patient prescription orders, conducting necessary utilization reviews remotely..
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Closely monitored department performance metrics.

Manager, Pharmacy Contracting

Walgreens
03.2018 - 09.2020
  • Collaborated with Sales and Pharmacy Finance teams to develop joint account plans and service offerings.
  • Facilitated the implementation, monitoring, and compliance for assigned PBM accounts.
  • Authored proposals for new service offerings for clients.
  • Developed and maintained relationships with assigned pharmacy accounts.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Staff Pharmacist

Walgreens
03.2009 - 03.2018
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Effectively resolved insurance rejections and other billing issues.
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Properly compounded and dispensed medications as prescribed by doctors and dentists.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.

Manager, Medication Therapy Management

Walgreens
05.2006 - 03.2009
  • Researched and tested 3 different commercial MTM portals in stores which eventually rolled out to 500 stores in 10 states.
  • Created training and reporting for field leadership to assist in execution
  • Authored a business plan which included all business requirements necessary for the design of a "Walgreen" web based MTM portal.

Pharmacy Manager

Walgreens
04.2003 - 05.2006
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Collaborated with store manager to maintain daily operations.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills and customer experience.

Education

Doctor of Pharmacy - Pharmacy

Drake University
Des Moines, IA
10.2001

Skills

  • Medication Dispensing
  • Customer Service and Communication Skills
  • Patient education and counseling
  • Delegating assignments
  • Current IL and WI pharmacy license
  • Safety awareness
  • Conflict resolution

Timeline

Pharmacist- Centralized Services, Work at Home

Walgreens
09.2020 - 03.2021

Manager, Pharmacy Contracting

Walgreens
03.2018 - 09.2020

Staff Pharmacist

Walgreens
03.2009 - 03.2018

Manager, Medication Therapy Management

Walgreens
05.2006 - 03.2009

Pharmacy Manager

Walgreens
04.2003 - 05.2006

Doctor of Pharmacy - Pharmacy

Drake University

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Rachael Deck