Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Ervolina

Medical Assistant
Prineville,OR

Summary

Adept Medical Assistant with a proven track record at Pine Springs Health, showcasing expertise in HIPAA compliance and exceptional patient care coordination. Leveraged strong communication skills to enhance patient satisfaction and efficiency in clinical operations. Demonstrated professionalism in managing medical records and executing diagnostic tests, contributing to a 20% improvement in clinic workflow.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in [Desired Position] role.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Praxis
08.2024 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • working in a fast paced Urgent Care
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Medical Assistant

Pine Springs Health
05.2024 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Improved clinical workflow with introduction of electronic health records system.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant

Cascade Gastroenterology
04.2020 - 06.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Education

Nursing

Mt. Hood Community College
Gresham, OR

Medical Assistant

Concorde Career College
Portland, OR
05-1998

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Clinical documentation
  • Direct patient care
  • Patient-focused care
  • Data entry
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Laboratory specimen collection
  • Medical procedures
  • Professionalism and ethics
  • Compassionate caregiver
  • Patient care coordination
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Patient flow management
  • Complex Problem-solving
  • Trustworthy companion
  • Adaptable
  • Patient management
  • Inventory and supply management
  • OB/GYN procedures
  • Simple dressings
  • Professional bedside manner
  • Diagnostic procedures
  • Valid [state] driver's license
  • Monitoring patient progress
  • Conflict resolution
  • Reliable transportation
  • Indirect patient care
  • Healthcare software proficiency
  • Laboratory maintenance
  • Medical equipment operation
  • Family education
  • Diagnostic testing assistance
  • Hospice care
  • Lab equipment calibration
  • Patient bathing
  • Antigen testing
  • Wound care specialist
  • Orthopedic splints
  • Patient feeding
  • Feeding assistance expert
  • Neurology assessments
  • Emergency room procedures
  • Chemical solution preparation
  • Specimen labeling

Timeline

Medical Assistant

Praxis
08.2024 - 11.2024

Medical Assistant

Pine Springs Health
05.2024 - 08.2024

Medical Assistant

Cascade Gastroenterology
04.2020 - 06.2024

Nursing

Mt. Hood Community College

Medical Assistant

Concorde Career College
Rachael ErvolinaMedical Assistant