Rachael Esper
Hartland,WI
Summary
Compassionate Mental Health Technician with hands-on experience providing support in psychiatric settings. Skilled in conducting patient assessments, implementing therapeutic techniques and maintaining detailed clinical documentation. Demonstrated ability to build rapport with patients of diverse backgrounds while advocating for needs and facilitating treatment plans. Noteworthy impact includes improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies.
Overview
5
5
years of professional experience
Work History
Mental Health Technician
Rogers Behavioral Health
Oconomowoc, WI
05.2024 - 06.2025
- Assisted patients managing detox processes, mental health issues, and disordered eating behaviors.
- Monitored vital signs such as blood pressure, pulse oximetry, and temperature during patient care.
- Led daily Mental Health Technician meetings to discuss patient emotional states and experiences.
- Assisted patients with daily living activities and personal care tasks.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Educated patients on coping strategies and mental health resources.
- Supervised visitors entering the facility according to established security protocols.
- Assisted in transporting clients to appointments outside the facility when necessary.
Registered Behavior Technician
Great Lakes Behavior Analysis
Grafton, WI
05.2023 - 09.2023
- Utilized accurate data-collection systems for behavior tracking.
- Promoted essential skills development for children on autism spectrum.
- Implemented diverse cognitive, social, and community integration activities to achieve participant goals.
- Collaborated with families to provide support and strategies for behavior management.
- Documented client progress and behaviors accurately in session notes.
- Implemented visual supports such as schedules, picture cards.
- Engaged students through play activities while incorporating therapeutic techniques.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
E-Commerce Associate
Kroger
Delafield, WI
07.2020 - 01.2022
- Maintained accurate records of customer orders and delivery status to ensure timely fulfillment.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Managed daily inventory levels to ensure product availability for customers.
- Assisted customers with inquiries about products and services through digital channels.
- Collaborated with team members to maintain a clean and organized workspace.
- Trained new associates on e-commerce procedures and customer service standards.
- Implemented best practices for order packing to enhance customer satisfaction.
Education
Bachelor of Science - Psychology and Neuroscience
University of Wisconsin-Madison
Madison, WI06-2026
Bachelor of Science - Psychology And Neuroscience
University of Wisconsin, Milwaukee
Milwaukee, WI06-2024
Basic Life Support Certification -
Rogers Behavioral Health
HIPAA Certification -
Rogers Behavioral Health
Rogers Behavioral Health
Non-Crisis Intervention CertificationSkills
- Report writing and presenting
- Strong interpersonal skills
- Empathetic work style
- Critical thinking skills
- Proactive and self-motivated
- Team collaboration
- Patient monitoring
- Health record maintenance
- Discharge planning
- Excellent communication skills
- Exceptional organizational skills
Extracurricular Activities
School Counselor Volunteer - United Community Center
Healing Beats Volunteer - Meriter Hospital
Women's Mental Health Lab - University of Wisconsin-Madison under Dr. Stowe
Anxiety Disorders Lab - University of Wisconsin-Milwaukee under Dr. Lee
Undergraduate Research Symposium - University of Wisconsin-Milwaukee
Languages
Spanish
Professional
Accomplishments
- Member of the BERT or emergency medical team at Rogers Behavioral Health
- Accomplished synchronized swimmer that placed at US National Championship
- Achieved honors in Neurobiology and Psychology majors
Timeline
Mental Health Technician
Rogers Behavioral Health
05.2024 - 06.2025
Registered Behavior Technician
Great Lakes Behavior Analysis
05.2023 - 09.2023
E-Commerce Associate
Kroger
07.2020 - 01.2022
Bachelor of Science - Psychology and Neuroscience
University of Wisconsin-Madison
Bachelor of Science - Psychology And Neuroscience
University of Wisconsin, Milwaukee
Basic Life Support Certification -
Rogers Behavioral Health
HIPAA Certification -
Rogers Behavioral Health
Rogers Behavioral Health
Similar Profiles
Jeremy EricksonJeremy Erickson
Behavioral Specialist at Rogers Behavioral HealthBehavioral Specialist at Rogers Behavioral Health
Ashley RubenzerAshley Rubenzer
Mental Health Therapist at Rogers Behavioral HealthMental Health Therapist at Rogers Behavioral Health
Susan MalalSusan Malal
PMHNP Student at Rogers Behavioral HealthPMHNP Student at Rogers Behavioral Health
SARAH CULLSARAH CULL
Emergency Department RN and Charge RN at ProHealth Care Waukesha Memorial HospitalEmergency Department RN and Charge RN at ProHealth Care Waukesha Memorial Hospital
Van BikVan Bik
Electronics Cashier at WalmartElectronics Cashier at Walmart