Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Faverio

Wyandotte

Summary

Administrative professional with a solid background in training and team development. Strong skills in multitasking, planning, and communication. Demonstrated ability to maintain efficient office operations and coordinate services among various teams. Committed to customer service and possesses a strong work ethic and internal motivation to deliver quality results.

Overview

19
19
years of professional experience

Work History

Administrative Office Specialist

Grosse Ile Lawn Sprinkler
07.2024 - Current
  • Perform wide-ranging administrative, financial and service-related functions.
  • Respond to customer inquiries with professionalism and offer friendly, knowledgeable support.
  • Collaborate inter-departmentally to assist with workflow and gather reports and data.
  • Develop and maintain spreadsheets to track and chart critical information.
  • Train and supervise new and current employees.
  • Increase profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Oversee scheduling operations for fertilizing team.

Office Operations Manager

Carhartt, Inc.
03.2016 - 12.2023
  • Managed a team of ten associates, comprising of personnel from the front desks, mailrooms, janitorial services, and meeting and event coordination across campus, while also offering support during staff absences.
  • Recruited, trained, and developed the office operations team in alignment with corporate objectives. Conducted interviews, facilitated onboarding processes, and managed daily office operations. Evaluated employee job performance and motivated staff to enhance productivity.
  • Prepared and distributed company-wide communications, while establishing and documenting office procedures, memos, and updates to ensure all employees were informed of objectives and developments.
  • Led the office safety team and addressed physical security concerns throughout the campus. Responsibilities encompassed overseeing the photo ID badge system, organizing safety drills and team meetings, ensuring the upkeep of safety signage, and providing safety training during new employee orientations.
  • Assisted the Facilities Director with workspace relocations, including the transition of moving in and out of four buildings on campus throughout a three-year campus expansion project.

Office Operations Coordinator

Carhartt, Inc.
11.2006 - 03.2016
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Welcomed patrons to front desk and engaged in friendly conversations while coordinating with the associates to meet all incoming guest needs, and provide a smooth check-in process.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on a daily basis.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Provided administrative support to the Facility manager.
  • Arranged travel accommodations for guests.

Education

High School Diploma -

Trenton High School
Trenton, MI

Skills

  • Strong verbal and written communication
  • Skilled in multiple software platforms
  • Cross-functional team collaboration
  • Meeting and Event Planning
  • Office operations oversight
  • Data organization
  • Customer engagement
  • Microsoft Office Proficient

Timeline

Administrative Office Specialist

Grosse Ile Lawn Sprinkler
07.2024 - Current

Office Operations Manager

Carhartt, Inc.
03.2016 - 12.2023

Office Operations Coordinator

Carhartt, Inc.
11.2006 - 03.2016

High School Diploma -

Trenton High School

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