Rachael Fedash
McKinney
Summary
Dynamic bartender and bar manager with extensive experience at The Common Table, excelling in upselling and customer engagement. Proven ability to enhance guest satisfaction through effective communication and menu knowledge, while managing high-volume service and catering events. Skilled in POS systems and inventory management, consistently delivering exceptional service.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Bartender
The Common Table
Mckinney
07.2025 - Current
- Mixed cocktails and beverages for diverse customer preferences.
- Assisted in inventory management and ordering supplies as needed.
- Engaged customers with friendly conversation to enhance their experience.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Bar Manager/Bartender
Chop Shop Sports Garage
McKinney
02.2023 - 06.2025
- Greeted and maintained relationships with regular customers
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Provided excellent service for private events between both floors, such as alumni gatherings, rehearsal dinners, and corporate happy hours
Bartender/Server/Event Lead
City Works
Frisco
05.2021 - 02.2023
- Responsible for guest satisfaction and keeping knowledge of menu revisions and rotating beers
- Ensured events ran smoothly in accordance with itinerary and event layout, such as baby showers, rehearsal dinners, and corporate events
- Assisted with preparation of events, including but not limited to, food and beverage sources, cleanliness of the facility, and answering inquiries
Bartender/Catering
Texadelphia
The Colony
08.2020 - 04.2021
- Upsold high-profit items, such as appetizers and mixed drinks, to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Server/Bartender/Event Staff Member
Topgolf USA
The Colony
06.2019 - 11.2020
- Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
- Utilized great communication and interpersonal skills when interacting with all parties, including children, parents, management staff and fellow team members, to promote smooth and efficient operations.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
Server
Cracker Barrel Restaurant
Lewisville
08.2017 - 02.2018
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Prepared beverages and filled food orders for customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Sales Associate
Six O' Two
Dallas
01.2017 - 07.2017
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Processed product returns and assisted customers with other selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Correctly organizing deliveries and stocking product in front of store and back warehouse.
Education
Associate's degree - Business
Collin County Community College District
Plano, TX01.2026
High School Diploma -
Hebron High School
Carrollton, TX06.2018
Bachelor of Science - Business Marketing
Southern New Hampshire University
Hooksett, NHSkills
- POS
- Catering
- Cash handling
- Loss prevention
- Restaurant experience
- Upselling
- Banquet experience
- Serving experience
- Host/Hostess
- Bartending
- To-go order preparation
- Food sales and promotion
- Menu memorization
- High-volume dining
- Order accuracy
- Bill computation
- Stocking and replenishing
- Item promotion
- Menu presentation
- Food running
- Performance improvement
- POS system knowledge
Certification
Wedding and Event Planning Certification.
Timeline
Bartender
The Common Table
07.2025 - Current
Bar Manager/Bartender
Chop Shop Sports Garage
02.2023 - 06.2025
Bartender/Server/Event Lead
City Works
05.2021 - 02.2023
Bartender/Catering
Texadelphia
08.2020 - 04.2021
Server/Bartender/Event Staff Member
Topgolf USA
06.2019 - 11.2020
Server
Cracker Barrel Restaurant
08.2017 - 02.2018
Sales Associate
Six O' Two
01.2017 - 07.2017
Associate's degree - Business
Collin County Community College District
High School Diploma -
Hebron High School
Bachelor of Science - Business Marketing
Southern New Hampshire University