Rachael Fletcher
Nazareth,PA
Summary
Dynamic professional excelling in customer service and product selection. Proven ability to enhance customer satisfaction while maintaining meticulous attention to detail. Strong problem-solving skills complemented by expertise in shipping logistics, ensuring efficient order processing and quality control in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Personal Shopper
Instacart
Nazareth, PA
04.2020 - Current
- Maintained a high level of customer service while ensuring customer satisfaction.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Warehouse Worker
Amazon
Easton, Pennsylvania
08.2017 - 04.2021
- Accomplished production goals by working with speed and accuracy.
- Prepared product shipments by packing boxes in accordance with company standards.
- Operated hand trucks, pallet jacks, and forklifts to move materials.
- Ensured work area was clean and organized, adhering to safety regulations.
- Inspected items for damage or defects prior to packing to ensure quality control.
- Made decisions and resolved issues using critical thinking and analytical skills.
Education
Medical Billing And Coding -
American College Consortium
Easton, Pennsylvania10-2019
Skills
- Attention to detail
- Customer service
- Product selection
- Order processing
- Shipping logistics
- Problem-solving abilities
Timeline
Personal Shopper
Instacart
04.2020 - Current
Warehouse Worker
Amazon
08.2017 - 04.2021
Medical Billing And Coding -
American College Consortium