Summary
Overview
Work History
Education
Timeline
Generic

Rachael Fredriksen

Weston,USA

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

21
21
years of professional experience

Work History

Manager Accounts Payable Interim

Aspirus Inc.
10.2024 - Current
  • Manage AP for system
  • Prepare invoices for payment
  • Manage EDI system
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

Manager Payroll

Aspirus Inc.
05.2024 - Current
  • Prepare Biweekly Payroll
  • Prepare and Pay All Taxes and Sales Taxes
  • Provide Training and Guidance on Policies, Processes, and Systems for Staff
  • Report to Stakeholders and Board Members
  • Manage team of Payroll Specialists
  • Accomplished multiple tasks within established timeframes.

Site Manager II

CBPS
04.2022 - 05.2024
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Launched quality assurance practices for each phase of development.
  • Developed detailed plans based on broad guidance and direction.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw employee attendance records, handled payroll, and ordered new materials for sites.
  • Resolved issues between employees and customers using company policies.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Improved staffing during busy periods by creating employee schedules and monitoring callouts.

HR Lead

Amazon
08.2020 - 11.2021
  • Provide training and guidance on policies, processes, and systems to team members.
  • Be the Subject Matter Expert on all processes you support
  • Coach team members through quality audit feedback, new hire onboarding follows up
  • Shift Management: Providing training and guidance on HR policies, processes, and systems.
  • Managing shift workflow while collaborating with other shift leads to ensure success by mitigating SLA risk and providing detailed end-of-shift washes, which outline work completed, any barriers faced, success stories and general call-outs.
  • Be forward thinking and voice recommendations to drive continuous improvement.
  • Role will rotate to be the “Shift Lead” for a respective shift.
  • Shift Leads facilitate Stand Ups and coach teams through the workflow processes
  • Trains new hires
  • Problem Solving: Acting as first point of escalation to client sites
  • In partnership with your RC Manager, work with client sites to resolve escalation, and track and share with others to mitigate repetitive issues
  • Customer Relations: In partnership with your RC Manager, work with assigned client sites to address questions, identify gaps, and resolve issues
  • Data Analytics: Produce and analyze reports to assist with labor planning and management
  • Utilize HRIS systems for data entry, modification, and reporting
  • Compensation and Payroll: Partner with multiple site managers to ensure payroll accuracy through audits, reporting, and proactive measures
  • Roster Management: Partner with multiple site managers to ensure roster accuracy through audits, reporting, and modifications
  • Time and Attendance: Partner with multiple site managers to ensure employees are on the correct schedule and shift patterns
  • Compile reports to support sites in identifying associates with attrition-risk
  • Associate Engagement: Work with associates to answer HR questions and provide guidance where required.

Reimbursement Operations Supervisor

McKesson Speciality Health
01.2017 - 01.2019
  • Works in a fast paced, high-volume contact center environment with a variety of product support programs managing complex reimbursement issues
  • This position is responsible for supervisory, fiscal, and administrative workflow functions, applicable to reimbursement support programs
  • This position will give direction, resolve problems and be accountable for setting deadlines to ensure timely completion of work and performance guarantees
  • This position is responsible for addressing escalated reimbursement questions from patients, insurance companies, providers, and client's specific to pharmaceutical products
  • Interacts with both internal and external business partners to achieve optimal coverage and reimbursement for pharmaceutical products.

Financial Crimes Analyst

Wells Fargo Bank
01.2016 - 01.2017
  • Perform extensive qualitative and quantitative due diligence to detect and prevent financial crimes.
  • Investigate and negotiate to medicate dollar loss or risk claims with customer or suspect; works with the party responsible to collect losses
  • Manage a team to ensure they operate within the approved claims authority always
  • Provide training and counsel to employees for financial crimes awareness.

Site Security Supervisor

Wells Fargo Bank
01.2004 - 01.2016
  • 6-9 employees directed to provide and maintain a wide range of consulting and risk based security products
  • Accountable for all aspects of security equipment project management, to include feasibility studies, financial forecasting, project planning, budgeting, tracking, quality assurance and overall vendor communication and management.
  • Provided analytical findings & recommendations relating to performance tracking, benchmarking and performance analysis.
  • Supervisor of the Quarter, Security Response Center, Q4 2015
  • Top Performer Service Excellence Award for Outstanding Performance, 2015.

Education

Bachelor of Science - Business Administration

California Coast University

Timeline

Manager Accounts Payable Interim

Aspirus Inc.
10.2024 - Current

Manager Payroll

Aspirus Inc.
05.2024 - Current

Site Manager II

CBPS
04.2022 - 05.2024

HR Lead

Amazon
08.2020 - 11.2021

Reimbursement Operations Supervisor

McKesson Speciality Health
01.2017 - 01.2019

Financial Crimes Analyst

Wells Fargo Bank
01.2016 - 01.2017

Site Security Supervisor

Wells Fargo Bank
01.2004 - 01.2016

Bachelor of Science - Business Administration

California Coast University

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Rachael Fredriksen