Rachael Gardner
Tallahassee,FL
Summary
Motivated with an understanding of purchasing processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional administrative knowledge and a hardworking mentality. Goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Offers excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Overview
15
15
years of professional experience
Work History
Administrative Assistant II
Florida Fish And Wildlife Conservation Commission
Tallahassee, United States
08.2019 - Current
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Routed incoming calls and faxes and drafted detailed messages to expedite response
- Offered departmental administrative support
Repair Tech
Modern Communications
Tallahassee, FL
08.2014 - Current
- Estimated costs to perform specific repair work.
- Maintained inventory of repair supplies.
- Accurately installed equipment, including Tablet/iPad screens and iPhone repairs; internal and external.
- Promoted shop safety by working in a safe manner.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Provided outstanding customer service.
Administrative Clerk
Florida State University
Tallahassee, FL
09.2015 - 08.2019
- Created a welcoming environment for the customer by greeting and assisting, as well as quickly responding to customer inquiries and needs
- Received regular vendor deliveries and stocked the sales floor in a timely manner
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
- Coordinated office inventory by restocking supplies and placing purchase orders
- Maintained a clean reception area, including lounge and associated areas
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation
Customer Service Associate
Staples
Tallahassee, FL
11.2011 - 06.2014
- Performed front-end operations, including monetary transactions, maintaining a clean work area and stocking.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring resolution.
- Answered customer telephone calls promptly and in an appropriate manner.
- Communicated all store initiatives and promotions to customers to generate return business.
Customer Service Associate
Circle K
Tallahassee, Florida
10.2010 - 05.2011
Education
Associate of Arts - Art
Tallahassee Community College
Tallahassee, FL2018
High School Diploma -
S.A.I.L High School
Tallahassee, FL2010
Skills
- Administrative assistance
- Invoice processing
- Pleasant demeanor
- Customer service-oriented
- Accurate and detailed
- Verbal and written communication
- Filing assistance
- Purchase orders organization
- Administrative support
- Flexible
Timeline
Administrative Assistant II
Florida Fish And Wildlife Conservation Commission
08.2019 - Current
Administrative Clerk
Florida State University
09.2015 - 08.2019
Repair Tech
Modern Communications
08.2014 - Current
Customer Service Associate
Staples
11.2011 - 06.2014
Customer Service Associate
Circle K
10.2010 - 05.2011
Associate of Arts - Art
Tallahassee Community College
High School Diploma -
S.A.I.L High School
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