Rachael Golie
Forest Ranch,CA
Summary
Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, adaptability, and fostering positive relationships with patients and team members. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Emergency Room Technician
Enloe Health
Chico, CA
02.2019 - 09.2024
- Welcomed patients with a friendly demeanor; and escorted patients to exam rooms promptly.
- Performed ECG's and vital signs accurately.
- Assist with resuscitation efforts
- Facilitated oxygen therapy, wound dressings, and splint application per physician directives.
- Ensured proper disposal of hazardous materials such as needles, equipment, or contaminated linens.
- Restocked supplies and cleaned equipment between patients.
- Facilitated routine activities for doctors and nurses.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
Emergency Room Unit Secretary
Enloe Health
Chico, CA
01.2014 - 02.2019
- Provided clerical support, filing documents, photocopying materials.
- Answer multiple phone lines and directed calls to appropriate departments.
- Communicated with patients, family, coworkers, doctors, and supportive staff while maintaining compassion and keeping medical information private.
- Worked successfully with a diverse group of people and departments to accomplish goals and address issues related to Emergency Medicine
- Scheduled tests, lab work or x-rays for patients based on physician orders
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Assisted with training new employees who are assigned to work in the ER Unit.
Education
Certificate of Technical Studies - Phlebotomy
Butte County Career Technical Education Center ROP
Chico, CA05-2024
GED -
Western Nevada College
Carson City, NV08-2001
Some College (No Degree) - Nursing
Butte College
Oroville, CASkills
- Proficient in Medical Terminology
- Knowledge of Human Anatomy
- Teamwork and collaboration skills
- Data entry
- Communication, multitasking
- Electronic health record and patient privacy regulations
- Infection control practices, sterile techniques
- CPR
- Phlebotomy
- 12-lead EKG monitoring
Volunteer Work
Butte County Fire as an all risk FireFighter
Butte County Animal Shelter
References
References available upon request.
Timeline
Emergency Room Technician
Enloe Health
02.2019 - 09.2024
Emergency Room Unit Secretary
Enloe Health
01.2014 - 02.2019
Certificate of Technical Studies - Phlebotomy
Butte County Career Technical Education Center ROP
GED -
Western Nevada College
Some College (No Degree) - Nursing
Butte College
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