Rachael Greeley
Allegan,MI
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Commercial Cleaner
Enviroclean Janitorial & Maintenance Services
01.2011 - 12.2011
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to company policies for appearance, thoroughness, and facility security.
Crew Member
Burger King
01.2009 - 12.2011
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Receptionist / Manager
Beach Paradise Hair & Tanning Salon
07.2021 - Current
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Stay at Home Mom.
N/A
01.2015 - 07.2021
Parts Debur
TMD Machining
01.2014 - 12.2014
- Read manufacturing blue prints for specifications on demotions.
- Delicately, using Dremel tools under a microscope to debur angles and edges to micromic specifications.
- Managed quality control.
- Coordinated with multiple departments.
- Maintained a clean and safe work enviroment.
- Punctual on meeting deadlines.
Custodian
TMD Machining
01.2011 - 12.2013
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma -
Allegan High School
Allegan, MI05.2018
Skills
- Greeting and Seating Clients
- Professional demeanor
- Quality assurance
- Organizational skills
- Time management
- Conflict resolution
- Telephone etiquette
- Administrative support
- Multitasking capabilities
- Empathy and understanding
- Problem-solving abilities
- Event Coordination
Timeline
Receptionist / Manager
Beach Paradise Hair & Tanning Salon
07.2021 - Current
Stay at Home Mom.
N/A
01.2015 - 07.2021
Parts Debur
TMD Machining
01.2014 - 12.2014
Commercial Cleaner
Enviroclean Janitorial & Maintenance Services
01.2011 - 12.2011
Custodian
TMD Machining
01.2011 - 12.2013
Crew Member
Burger King
01.2009 - 12.2011
High School Diploma -
Allegan High School
Similar Profiles
Lisa EliasonLisa Eliason
Janitor at Enviroclean Janitorial & Maintenance ServicesJanitor at Enviroclean Janitorial & Maintenance Services
Terrance SewellTerrance Sewell
Landscaper at Haynes Landscape And MaintenanceLandscaper at Haynes Landscape And Maintenance
Jilyian KoppoldJilyian Koppold
Janitorial Assistant at Cruz janitorial and maintenance solutionJanitorial Assistant at Cruz janitorial and maintenance solution