Rachael Guerra
1611 East 1700 N Rd,IL
Summary
Adept Master Hairstylist and Assistant Manager with a proven track record at Valley Style Hair Salon, enhancing client satisfaction and fostering positive work environments. Skilled in precision haircutting and relationship management, successfully promoted services via social media, boosting client engagement. Excelled in sanitation practices and staff mentorship, driving revenue growth and operational efficiency. Also seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Master Hairstylist
Self-employeed
McAllen, TX
02.2021 - 06.2024
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
- Collaborated with salon management to develop promotional campaigns or special events, driving increased revenue and attracting new clientele.
Assistant Manager/Stylist
Valley Style Hair Salon
McAllen, TX
02.2010 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate Degree In Nursing - Nursing
South Texas College
Mcallen, TXOperator - Cosmetology
University of Arts And Science
McAllen, TX05.2004
Skills
- Precision haircutting
- Color correction skills
- Sanitation Practices
- Continuing education
- Social Media Promotion
- Social skills
- Clear Communication
- Decision-Making
- Workspace Organization
- Relationship building and management
- Cash Register Operation
- Data Entry
- Employee Training
Languages
Spanish
Native or Bilingual
Timeline
Master Hairstylist
Self-employeed
02.2021 - 06.2024
Assistant Manager/Stylist
Valley Style Hair Salon
02.2010 - 01.2020
Associate Degree In Nursing - Nursing
South Texas College
Operator - Cosmetology
University of Arts And Science