Rachael Haessly
Fort Worth
Summary
Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Good Vibrations Family Chiropractic
08.2023 - 12.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Administrative Assistant
Spine and Sport Physical Therapy
07.2021 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Science - Exercise Science
William Penn University
Oskaloosa, IA05-2021
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Scheduling appointments management
- Detail-oriented approach
- Effective written and verbal communication
- Conflict resolution strategies
Timeline
Chiropractic Assistant
Good Vibrations Family Chiropractic
08.2023 - 12.2024
Administrative Assistant
Spine and Sport Physical Therapy
07.2021 - 07.2023
Bachelor of Science - Exercise Science
William Penn University
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