Rachael Hale
Sarah Ann,WV
Summary
Dedicated professional with experience as a Cook's Assistant at Logan County Board of Education, skilled in food preparation and workplace safety. Proven ability to enhance team efficiency and maintain high cleanliness standards, fostering a collaborative environment. Adaptable and detail-oriented, committed to delivering exceptional service and improving operational processes.
Overview
21
21
years of professional experience
Work History
Cook's Assistant
Logan County Board of Education
04.2024 - Current
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Stocked and rotated food items according to expiration dates.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Trained new staff on food preparation and safety procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Interaction with children on a daily bases
Pharmacy Technician
Walgreen's Pharmacy
06.2022 - 02.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Developed patient education materials on medication management, contributing to community health awareness.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Home Health Aide
Pro Careers LLC
01.2018 - 08.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Daycare Worker
Happy Hearts Daycare
03.2004 - 06.2007
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Meticulously sanitized toys and play equipment.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
- Facilitated language development among children through reading aloud, storytelling, and engaging in age-appropriate conversations throughout the day.
- Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Assisted in potty training and other daily hygiene activities to support child development.
- Provided emotional support and guidance to children during difficult times.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2014
Skills
- Cleaning and sanitizing
- Attention to detail
- Food preparation
- Ingredient preparation
- Problem-solving
- Workplace safety
- Flexible and adaptable
- Customer service
- Teamwork and collaboration
- Teamwork
Timeline
Cook's Assistant
Logan County Board of Education
04.2024 - Current
Pharmacy Technician
Walgreen's Pharmacy
06.2022 - 02.2024
Home Health Aide
Pro Careers LLC
01.2018 - 08.2021
Daycare Worker
Happy Hearts Daycare
03.2004 - 06.2007
High School Diploma -
Penn Foster Career School
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