Rachael Herbert
Jamaica,NY
Summary
Compassionate Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Preceptor
Catholic Health Service
01.2017 - 06.2023
- Oversaw work of nursing student technicians and externs to educate on proper procedures and how to prioritize care tasks.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Educated nursing students on successful methods for performing techniques.
- Assessed student knowledge levels and abilities with detailed assessments.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Directly cared for patients forat least 30 hours monthly to maintain currency on clinical techniques.
CHHA Coordinator of Care
Catholic Home Care
09.2015 - 06.2023
- Perform start of care and build care plan for post-hospitalized patients receiving home care.
- Organize and direct home care services for patients
- Ensure appropriate coordination among all professional and paraprofessional services related to care provided to the patient
- Provide treatment at home and ensure physician’s orders are up to date
- Develop teaching strategies for patients, families, and caregivers and provide instructions using accepted principles of learning
- Obtain and utilize available resources to provide the highest quality of patient care
- Perform medication reconciliation, teach, and ensure patient's understanding and compliance to help prevent readmission.
- Dealing with infectious patients such as COVID-19, patient with Shingles, flu, etc
- Using proper PPE and donning and Duffing in at home setting environment
- Helping Patients make follow-up appointments and ensuring adequate assistance to get to and from appointments, such as transportation and Aide service if needed.
- Provided transportation and appointment management.
Case Management
Health First
05.2021 - 01.2023
- Assist 50 members with chronic illnesses in managing symptoms and illness, following up with Doctor/Specialist appointments, and managing medication.
- Communicate monthly with members.
- Assess SDOH, complete care plan, and OASIS as needed
- Follow up with other disciplines and direct members to community resources as needed
- Coordinates and oversees coordination of benefits and services for members
- Resolves and coordinates complex issues impacting members' services
- Provide Health education to members and families as needed
- Identifies member safety issues and provides appropriate intervention to maintain safety in home and community
- Coordinates high-quality, cost-effective care delivery based on clinical practice that aligns with the organization's goals
Head Nurse
NYC Health + Hospitals/At Home
05.2018 - 06.2019
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Built rapport with patients and family members to deliver exceptional care.
- Strengthened unit care standards and policies focusing on patient safety and dignity.
- Performed patient assessments and adjusted care plans accordingly.
- Supervised, directed, and motivated high-quality performance from nursing staff
CHHA Coordinator of Care
Visiting Nurse Service of NY
04.2010 - 08.2015
- Perform start of care and build plan of care for post-hospitalized patients receiving homecare
- Organize and direct Homecare services for patients
- Ensure appropriate coordination among all professional and paraprofessional services related to care provided to the patient
- Provide treatment in the home and ensure physician’s orders are up to date
- Develop teaching strategies for patients, families and caregivers and provide instructions using accepted principles of learning
- Obtain and utilize available resources to provide the highest quality of patient care
- Provide wound care, drain care, teaching to patients and care givers.
Head Nurse
NY City Health and Hospital (Coler / Goldwater Memorial Hospital)
04.2007 - 04.2010
- Attending MDS meeting, planning and preparing for joint commissioner/NY State inspections.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Built rapport with patients and family members to deliver exceptional care.
- Performed patient assessments and adjusted care plans accordingly.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Charge/Staff Nurse
New York City Health and Hospital
04.2007 - 04.2010
- Conducted admissions, discharges, physical assessments, and administered medications
- Provided wound care, pleurex catheter drainage, tube feeding and Foley catheter insertion, Trach Care, Suctioning
- Acted as liaison between patients and doctors
- Supervised Registered Nurses, LPNs, technicians, and nurse’s aides.
Medical Surgical Technician
Coler/Goldwater NYC Health and Hospital
09.1999 - 03.2007
- Acted as liaison between patients and the nurses
- Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
- Created safe operating environments for invasive and non-invasive procedures.
- Kept accurate records of surgeries to maintain patient confidentiality.
- Collected, prepared and disposed of medical specimens.
- Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
Education
Bachelor of Science in Nursing -
Kaplan University
Chicago, Il08.2009
Associates Degree in Applied Science -
Kingsborough Community College
Brooklyn, NY01.2007
Associates in Arts -
Kingsborough Community College
Brooklyn, NY01.2005
06.2000
undefined
07.1999
Skills
- E-MAR systems
- Direct Patient Care
- EPIC
- Netstart
- PSCP site
- Macess
- UAS site
- PCRS
- True care
- Citrix Work Space
- Cisco Jabber
- Interaction Desk Top
- Right Fax
Certification
- Registered Nurse NY, 11/30/2024
- Registered Nurse Florida, 4/30/2025
- BLS, 12/23
Accomplishments
- Kaplan University president List GPA 3.96 2008
- Kaplan University Deans List GPA 3.95 2009
- Kingsborough Community College Deans List 2004
- Member of Golgen Key Society
- Kaplan University Graduate with Summa Cum Laude 2009 GPA 3.97
References
- Yveline Champagne, Nursing supervisor, Visiting Nurse Service of NY, 917 270 4027, champagne@aol.com
- Ann Schilling, Nursing Supervisor, Catholic Heath, 516 884 9170, Ann.schilling@chsli.org
- Rosanna Maslinski, Care Manager, Health First, 917 880 9750, rosanna@maslinski.net
Timeline
Case Management
Health First
05.2021 - 01.2023
Head Nurse
NYC Health + Hospitals/At Home
05.2018 - 06.2019
Preceptor
Catholic Health Service
01.2017 - 06.2023
CHHA Coordinator of Care
Catholic Home Care
09.2015 - 06.2023
CHHA Coordinator of Care
Visiting Nurse Service of NY
04.2010 - 08.2015
Head Nurse
NY City Health and Hospital (Coler / Goldwater Memorial Hospital)
04.2007 - 04.2010
Charge/Staff Nurse
New York City Health and Hospital
04.2007 - 04.2010
Medical Surgical Technician
Coler/Goldwater NYC Health and Hospital
09.1999 - 03.2007
Bachelor of Science in Nursing -
Kaplan University
Associates Degree in Applied Science -
Kingsborough Community College
Associates in Arts -
Kingsborough Community College
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- Registered Nurse NY, 11/30/2024
- Registered Nurse Florida, 4/30/2025
- BLS, 12/23
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