Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Hoffman

Franklin,IN

Summary

Quality Assurance professional who is known for driving improvements in testing protocols and ensuring high standards of product quality. Focused on collaborative team efforts and adaptable to dynamic project requirements. Proficient in test planning, defect tracking, and quality control methodologies.

Overview

11
11
years of professional experience

Work History

QA

Eli Lilly
02.2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.

Floater/Posting

G&H Orthodontics
11.2021 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Team Lead

Amazon
09.2021 - 10.2021
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.

QA Inspector

Electro-Spec
06.2014 - 08.2021
  • Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
  • Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
  • Ensured compliance with industry standards by diligently following inspection protocols.
  • Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
  • Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
  • Collaborated with cross-functional teams to pinpoint root causes of defects and implement corrective actions.

Education

High School Diploma -

Martinsville High School
Martinsville, IN
06.2006

Skills

  • Auditing techniques
  • Product inspection
  • Sampling methods
  • Safety protocols
  • Visual inspections
  • Quality processes

Timeline

QA

Eli Lilly
02.2022 - Current

Floater/Posting

G&H Orthodontics
11.2021 - 02.2022

Team Lead

Amazon
09.2021 - 10.2021

QA Inspector

Electro-Spec
06.2014 - 08.2021

High School Diploma -

Martinsville High School

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Rachael Hoffman