Rachael Holderied
Hampstead,MD
Summary
Profile High energy, Competitive, Decisive, Positive and Upbeat, Empowers High- Performing Sales Teams, Extensive Personal Network, Meticulous, Trained in Consumer Marketing, Strong Interpersonal Skills, Analytical problem Solver, Goal-oriented, Accomplished 09/21-01/22
Overview
30
30
years of professional experience
Work History
Entrepreneur
Self
12.2016 - Current
- Determined business plan, mission statement and vision.
- Devised processes to boost long-term business success and increase profit levels.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Created and updated company digital presence to enhance Product or Service marketing through professional website and optimized social media profiles.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Licensed Life and Health Insurance Agent
Independent Broker
02.2016 - Current
- Licensed in DE, FL, GA, IL, LA, OH, MD, NC, NY, MI, PA, SC, TN, TX, VA, WV, WA
- Whole life, term life, IUL, debt free life and annuities.
- Maintained high standards of customer service by building relationships with clients.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
- Remained impartial in order to advise clients based on circumstances.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Campaign Manager
The September Group
09.2021 - 02.2022
- Conducted research, gathered information and created a plan of action from multiple sources to create a better, scalable way to process new hires and maintain constant communication throughout the process
- Participated in continuous improvement by building out a CRM to organize hires and communication, engaging in problem solving activities to support the project
- Hired and processed 779 independent contractors located in the state of Florida from,
- Managed a core team of 50 revolving petitioners remotely throughout Florida
- Oversaw daily operations to ensure high levels of productivity
- Created a payplan and bonus structure to implement for performance based actions
- Oversaw the execution of payroll each week
- Collected, sorted, counted and validated each petition to turn into the State of Florida and report back the numbers to the customer each week.
- Networked among donors and fundraised to generate money for campaign.
- Built out a GHL snapshot account to hire, correspond and manage all petitioners.
GSM Mercedes Benz Hunt Valley
05.2018 - 05.2020
- Helped the GM oversee the sales, finance and service department to understand the
- Mercedes Benz internal systems and programs
- Hired and supervised a sales and finance team of 12-20
- Supported the sales team in writing proposals and closing contracts
- Contacted customers by phone and email in response to inquiries
- Promptly resolved all customer requests, questions and complaints
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Supervised a sales force of 10-15 sales associates
- Called in deals daily to MB Advantage and banks to expedite the sales process and maximize gross profit
- Review past deals with Salespeople to try and recapture any lost deals
- Talked to each customer to maintain a high customer satisfaction rating
- Make sure the service customers were being greeted and worked with to capitalize on business and customer satisfaction.
New Car Sales Manager
10.2017 - 05.2018
BMW of Bel Air
04.2016 - 08.2017
- Hired and managed a sales team to reclaim market share
- Hired and supervised a sales and finance team of 8-12 sales associates
- Supported the sales team in writing proposals and closing contracts
- Increased regional market share by 13% within 2 months
- Created and launched new online marketing strategies that resulted in 32% sales increase.
Sales Manager
Mercedes Benz Of Owings Mills
03.2014 - 04.2016
- Supported the sales team in writing proposals and closing contracts
- Contacted customers by phone and email in response to inquiries
- Promptly resolved all customer requests, questions and complaints
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Supervised a sales force of 10-15 sales associates
- Called in deals daily to MB Advantage and banks to expedite the sales process and maximize gross profit
- Review past deals with Salespeople to try and recapture any lost deals
- Talked to each customer to maintain a high customer satisfaction rating
- Make sure the service customers were being greeted and worked with to capitalize on business and customer satisfaction.
Sales Associate
08.2007 - 02.2014
Sheehy Lexus
01.2009 - 01.2013
- Wrote, negotiated and finalized sales contracts
- Provided repeat customers with exceptional care and attention
- Proposed innovative marketing ideas
- Customer Retention Goals
- Established Track Record
- Closed an average of 78 sales each quarter References
- Won Lexus Top 50 Sales Reps in the US, Chris Dunkes - 410-977-3480 Robert White - 801- 599-252
Education
Northwood
Lake Placid, NYSkills
- Mathematical Calculation and Reasoning
- Income Generation
- Sales Promotion
- Originality and Creativity
- Performance Monitoring and Evaluation
- Finance and Accounting Oversight
- Management Training
- Program Optimization
- Supplier Monitoring
- Sales Tracking
- Records Organization and Management
- Administrative Management
- Financial Statement Review
- Business Leadership
- Focus and Follow-Through
- Department Oversight
- Hiring and Onboarding
- Contact Management Systems
- Client Meetings
- Client Correspondence
- Credit Terms Determination
- Content Workflow
- Needs Assessment
- Market and Competitor Research
Timeline
Campaign Manager
The September Group
09.2021 - 02.2022
GSM Mercedes Benz Hunt Valley
05.2018 - 05.2020
New Car Sales Manager
10.2017 - 05.2018
Entrepreneur
Self
12.2016 - Current
BMW of Bel Air
04.2016 - 08.2017
Licensed Life and Health Insurance Agent
Independent Broker
02.2016 - Current
Sales Manager
Mercedes Benz Of Owings Mills
03.2014 - 04.2016
Sheehy Lexus
01.2009 - 01.2013
Sales Associate
08.2007 - 02.2014
Northwood
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