Rachael Johnson
West Fargo
Summary
Dedicated Child Protection Social Worker with expertise in crisis intervention, legal documentation, and multidisciplinary collaboration. Committed to ensuring policy compliance and promoting child safety through effective communication, and a keen eye for detail.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
Child Protection Social Worker
Cass Human Service Zone
Fargo
07.2022 - Current
- Assess the safety and well-being of children
- Complete assessments on children and their caretakers
- Manage a caseload of 30+
- Provided crisis intervention to families facing immediate safety concerns
- Write legal documents
- Regularly attended court hearings representing the agency's interests while advocating for the best interests of the child
- Assist with onboarding and training new hires
- Abide by policy, guidelines, state law, and federal law
Lead Pharmacy Technician
SKripts Pharmacy
West Fargo
08.2015 - 12.2022
- Certified and Registered Pharmacy Technician
- Completed continuing education and am still current with licenses
- Gave vaccines to patients
- Worked with insurance companies to process claims and resolve problems/rejections
- Typed new prescriptions
- Filled prescriptions
- Onboarded and trained new hires
- Managed inventory levels, including ordering and restocking medications
- Resolved any discrepancies in drug counts
- Maintained compliance with safety regulations and pharmacy policies
- Provided customer service to patients by answering questions related to prescriptions, refills, and insurance coverage
Child Protection Intern
Agassiz Valley Human Service Zone
Hillsboro
01.2022 - 05.2022
- Conducted child-led interviews
- Participated in Forensic Interviews
- Engaged with community partners
- Participated in multidisciplinary meetings
- Assisted clients with accessing resources and support services
Staff Supervisor
KFC
Fargo
2012 - 2015
- Supervised daily operations to ensure efficient service and quality standards
- Trained and mentored new staff
- Coordinated team members' scheduling
- Resolved customer complaints
Education
Bachelor of Arts - Social Work
MSUM
Moorhead, MN01-2022
Associate of Science - Pharmaceutical Sciences
MSCTC
Moorhead, MN01-2015
High School Diploma -
West Fargo Community Schools
West Fargo01-2013
Skills
- Crisis intervention
- Legal documentation
- Multidisciplinary collaboration
- Staff training
- Reliability
- Strong work ethic
- Excellent communication
- Motivational interviewing
- Time management abilities
- Policy compliance
References
References available upon request.
Certification
Child Welfare Practitioner Training - North Dakota, Received 2023
Accomplishments
Dandelion Award, North Dakota SFPM - Issued 2023
Timeline
Child Protection Social Worker
Cass Human Service Zone
07.2022 - Current
Child Protection Intern
Agassiz Valley Human Service Zone
01.2022 - 05.2022
Lead Pharmacy Technician
SKripts Pharmacy
08.2015 - 12.2022
Staff Supervisor
KFC
2012 - 2015
Bachelor of Arts - Social Work
MSUM
Associate of Science - Pharmaceutical Sciences
MSCTC
High School Diploma -
West Fargo Community Schools