Rachael Joyce
Summary
Caring and compassionate Registered Behavior Technician, experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with all abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Ability Beyond Disability
10.2023 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Direct Support Professional
Ability Beyond Disability
08.2022 - 10.2023
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Life Skills Instructor
Ability Beyond Disability
11.2020 - 08.2022
- Improved Individual understanding of life skills by incorporating real-world examples and practical applications into lessons.
- Enhanced the quality of life skills curriculum by collaborating with fellow Instructors and administrators to review and revise course materials.
- Increased individuals engagement by utilizing interactive teaching methods, such as group activities, role-playing, and problem-solving exercises.
- Fostered a positive learning environment by creating and maintaining a well-organized program space that encouraged open communication and collaboration among individuals.
Salon Manager
Salon Moda
03.2019 - 11.2020
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
Key Holder
Torrid
04.2016 - 03.2019
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
Bachelor of Science - Behavioral Sciences
Norwalk Community College
Norwalk, CT06.2028
Cosmetology License - Cosmetology
Ricci's Toni & Guy Hairdressing Academy
Newtown, CT06.2018
High School Diploma -
Trumbull High School
Trumbull, CT06.2016
Skills
- Applied Behavior Analysis
- Behavior Modification Techniques
- Behavior Intervention Plans
- Reinforcement Procedures
- Token Economy Systems
- Functional Behavior Assessment
- Task Analysis
- Client Relationship Development
- Behavior Management
- Positive Reinforcement
- Heartsaver CPR AED
Certification
PMT certified
Public Passenger Endorsement
CT DDS Medication Certification
Timeline
Registered Behavior Technician
Ability Beyond Disability
10.2023 - Current
Direct Support Professional
Ability Beyond Disability
08.2022 - 10.2023
Life Skills Instructor
Ability Beyond Disability
11.2020 - 08.2022
Salon Manager
Salon Moda
03.2019 - 11.2020
Key Holder
Torrid
04.2016 - 03.2019
Bachelor of Science - Behavioral Sciences
Norwalk Community College
Cosmetology License - Cosmetology
Ricci's Toni & Guy Hairdressing Academy
High School Diploma -
Trumbull High School
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