Rachael Kiley
Dublin,OH
Summary
Dynamic and organized professional with experience at Kenneth's Hair Salons and Day Spas Inc., excelling in client relations and efficient file management. Demonstrated ability to enhance customer experiences through exceptional greeting and seating, coupled with adept telephone skills. Proven track record in streamlining operations and improving service delivery. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Kenneth's Hair Salons and Day Spas Inc.
11.2023 - 08.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Restaurant Hostess
Kitchen Social
10.2022 - 06.2023
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Cosmetologist - Cosmetology
Aveda Institute-Columbus, Oh
Columbus, OH08-2025
Skills
- Greeting and Seating Clients
- Telephone skills
- Organization skills
- File Management
Timeline
Receptionist
Kenneth's Hair Salons and Day Spas Inc.
11.2023 - 08.2024
Restaurant Hostess
Kitchen Social
10.2022 - 06.2023
Cosmetologist - Cosmetology
Aveda Institute-Columbus, Oh
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