Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

RACHAEL KRIDER

East Canton,OH

Summary

Proven delivery expert with a history at Spark (Walmart), adept in GPS navigation and route planning, enhancing customer satisfaction through timely and accurate deliveries. Demonstrates exceptional teamwork and a positive attitude, significantly contributing to operational efficiency. Maintains a spotless driving record, ensuring safe and dependable service. I have been in the food industry for 30 + years as a waitress .I quit working to watch my granddaughters everyday. That's when I started doing food delivery on the side and enjoyed it, so I do it full time now !!

Overview

7
7
years of professional experience

Work History

Delivery Driver

Spark (Walmart)
10.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Package Delivery Driver (seasonal)

United Parcel Service, UPS
10.2020 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
  • Maintained a clean driving record while navigating various routes for efficient deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
  • Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
  • Developed strong relationships with customers through courteous and professional interactions during deliveries.
  • Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
  • Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
  • Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Delivery Driver

Grubhub
05.2018 - Current

Waitress

Lowrys Restaurant
04.2017 - 09.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Yes - Electronic Data Processing

Raedel Buisness College
Canton, OH
08.1997

Yes - General Studies

East Canton High School
East Canton, OH
06.1991

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Safe Driving
  • Loading and unloading
  • Clean Driving Record
  • GPS and route planning
  • Safe Driving Record
  • GPS Navigation
  • Heavy Lifting
  • Order picking and processing
  • Roads and highways knowledge
  • Vehicle Cleaning and Maintenance
  • GPS Operation
  • Stocking and Inventory

Timeline

Delivery Driver

Spark (Walmart)
10.2022 - Current

Package Delivery Driver (seasonal)

United Parcel Service, UPS
10.2020 - Current

Delivery Driver

Grubhub
05.2018 - Current

Waitress

Lowrys Restaurant
04.2017 - 09.2019

Yes - Electronic Data Processing

Raedel Buisness College

Yes - General Studies

East Canton High School

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RACHAEL KRIDER