Rachael Lacey
Miamisburg,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Driver/Preschool Teacher's Assistant
Good Shepherd Academy
08.2019 - 06.2023
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Cook
Crayons Academy
08.2018 - 08.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Driver
All About Kids Learning Center
02.2017 - 08.2018
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Operations Assoiate
JCPenney
10.2016 - 02.2017
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Miamisburg Secondary Academy
Miamisburg, OH05.2007
Skills
- Activity Demonstrations
- Baby Sign Language
- Educational Settings
- Minor Repairs
- Social Skills Assessment
- Active Listening
- Technical Support
- Troubleshoot Service Issues
- Maintaining Clean Work Areas
Timeline
Driver/Preschool Teacher's Assistant
Good Shepherd Academy
08.2019 - 06.2023
Cook
Crayons Academy
08.2018 - 08.2019
Driver
All About Kids Learning Center
02.2017 - 08.2018
Operations Assoiate
JCPenney
10.2016 - 02.2017
High School Diploma -
Miamisburg Secondary Academy
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