Summary
Overview
Work History
Education
Skills
Timeline
Rachael Lamoreaux

Rachael Lamoreaux

Queen Creek,AZ

Summary

Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills. With 5 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

5
5
years of professional experience

Work History

Preschool Teacher

Kid's Inc
06.2022 - Current
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Cashier

Fry's Marketplace
12.2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Machine Operator

Zf Trw
01.2021 - 09.2021
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.

Office Manager

Desert Heat Window Wash
05.2019 - 09.2019
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Sourced vendors for special project needs and negotiated contracts.

Assistant Director of Education

Kid's Inc.
02.2016 - 08.2016
  • Oversaw development and implementation of quality educational programs.
  • Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
  • Recruited, trained and mentored faculty and staff in best practices for instruction.
  • Developed engaging and effective curricula for students age 6 weeks to 10 years.
  • Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Conferred and resolved education-related issues and problems with students, parents and school officials.

Administrative Office Manager

Primrose Schoolnof East Mesa
05.2013 - 10.2014
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Developed and implemented policies and procedures and scaled for growth.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Implemented and maintained web-based electronic system for tution payments.

Dental Assistant

Comfort Care Dentistry
04.2012 - 03.2013
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Education

Associate of Science - Computer Science

Maricopa Community Colleges - Rio Salado Community College, Tempe, AZ

Dental Assisting Certificate - Dental Assisting

American Institute of Dental Assisting , Mesa, AZ
03.2012

High School Diploma -

Learning Source Education Services , Las Vegas, NV
03.2006

Skills

  • Clear and Direct Communication
  • Computer Proficiency
  • Organizational and Planning Skills
  • Progress Tracking and Reporting

Timeline

Preschool Teacher - Kid's Inc
06.2022 - Current
Cashier - Fry's Marketplace
12.2021 - Current
Machine Operator - Zf Trw
01.2021 - 09.2021
Office Manager - Desert Heat Window Wash
05.2019 - 09.2019
Assistant Director of Education - Kid's Inc.
02.2016 - 08.2016
Administrative Office Manager - Primrose Schoolnof East Mesa
05.2013 - 10.2014
Dental Assistant - Comfort Care Dentistry
04.2012 - 03.2013
Maricopa Community Colleges - Rio Salado Community College - Associate of Science, Computer Science
American Institute of Dental Assisting - Dental Assisting Certificate, Dental Assisting
Learning Source Education Services - High School Diploma,

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