Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Rachael Ledford

Lafayette,CO

Summary

Experienced HR professional with a proven ability to balance operational efficiency with team member support, driving success across business functions. Skilled in streamlining HR processes and delivering effective leadership while prioritizing a people-first workplace culture. Known for dependability, attention to detail, and effectively managing multiple priorities, fostering a high-performance environment that aligns organizational goals with employee needs.

Overview

10
10
years of professional experience

Work History

HR Generalist

Pinemelon
Denver, CO
09.2023 - 01.2025
  • Played a key role in supporting HR functions at a high-growth start-up, contributing to a collaborative workplace culture during rapid scaling.
  • Managed full-cycle HR processes, including recruitment, onboarding, payroll, benefits administration, and compliance with federal, Colorado state, and local laws, such as the Colorado Healthy Families and Workplaces Act (HFWA) and the Equal Pay for Equal Work Act.
  • Partnered with leadership on workforce planning initiatives to ensure strategic staffing solutions.
  • Administered and tracked leave programs, including paid sick leave under HFWA, Family and Medical Leave Act (FMLA), Colorado Family and Medical Leave Insurance Program (FAMLI), ensuring compliance with state-specific requirements.
  • Administered the ADA accommodation process by evaluating and responding to employee requests for reasonable accommodations, ensuring compliance with the Americans with Disabilities Act and maintaining confidentiality.
  • Reviewed and analyzed unemployment claims for eligibility, ensuring proper documentation and timely submissions.
  • Fostered positive employee relations by addressing concerns, resolving conflicts, and implementing best practices to improve retention and morale.
  • Led and supported Diversity, Equity, and Inclusion (DE&I) initiatives, including the development and implementation of strategies to foster an inclusive workplace culture, increase diverse representation, and promote equitable opportunities for all employees.
  • Conducted investigations into employee complaints and collaborated with HR management to resolve issues.
  • Assisted in the development and implementation of performance management processes including coaching, employee engagement strategies, and performance improvement plans.
  • Managed worker's compensation claims, including OSHA reporting and ensuring proper documentation and timely reporting.
  • Reviewed and updated internal processes and documentation to ensure that layoff practices adhered to federal and state regulations related to employee rights under the ADEA, OWBPA, and WARN Act.
  • Crafted and oversaw the distribution of layoff notices, letters of recommendation, and severance agreements.
  • Employment ended due to company-wide layoffs.

Sr. HR Specialist

Target
02.2023 - 04.2023
  • Provide technical and administrative support to the HR team by accurately maintaining employee records, owning administration of employment orientation, compensation/benefits, supporting execution of cyclical processes, workers compensation, payroll and owning all required record keeping.
  • Partner with Target team members at varying levels within the organization (Field and HQ), as well as our external candidates.
  • Support staffing needs of the distribution center through ensuring our teams are set up for employee orientation, ensuring compliance with Federal and State employment regulations and company policy.
  • Ensure our compensation and benefits programs are executed timely, follow the appropriate timekeeping and record keeping practices, and assist with any questions as needed.
  • Ensure that the training programs are executed in a timely manner, and that there is accurate record of regulatory and corporate trainings.
  • Work on assigned special projects, which include coordination of building cyclical processes and new initiatives both on team and individual levels.
  • Key partner for strategic leadership, as well as a valuable resource and guide for team members.

Sr. Operations Admin II – HR

FedEx Ground
05.2021 - 01.2023
  • Processing job changes. (Full Time to Part Time, and Part Time to Full Time.) Ensuring that any job changes that will affect an employee’s pay are done at the beginning of the pay period.
  • Processing and tracking terminations of all kinds (Job Abandonment, Resignation, Misconduct, Failure to Provide I-9, etc).
  • Extensive experience with Workday and Excel.
  • Responsible for reaching out to applicants and facilitating the entire onboarding process including CBC forms, I-9 and eVerify, interviews, accommodations, creating employee files, etc.
  • Prepare for and conduct the new hire orientations.
  • Regularly compile data for an “Outstanding I-9 Report” and obtaining IDs or discontinuing new hires accordingly.
  • Maintain job files and employee personnel files; ensures proper dispositioning of all applicants.
  • Assist with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review. Support on auditing, reviewing, and processing HR paperwork and forms.
  • Review, research, and enter data in various systems to support respective functional areas.
  • Generate, compile, and distribute HR reports.
  • Maintain confidentiality and perform all duties in accordance with company policies and procedures.

Back Up Administrative Coordinator

Sprouts Farmers Market
02.2018 - 04.2021
  • Compile data for daily and weekly labor reports.
  • Ensure employees get paid correctly and submit payroll using UltiPro software.
  • Balance the store's books on a daily basis. Investigate discrepancies between the closing deposit and the morning count and fix accordingly. Build the store's Manager Till and dual verify the safe with a Store Manager.
  • Order the store's change order on Tuesdays and Fridays.
  • Count tills each morning to ensure closing Head Cashier rebuilt correctly and put tills out for the business day.
  • Place Cashiers who break the store's Cash Handling Policy on audit.
  • Ensure Cashiers are following policy and using the computer system properly.
  • Act as the store HR representative and maintain confidentiality with HR and employee matters.
  • Process new hire applications and terminations.
  • Schedule new hire orientations.
  • From May 2019 - May 2020 I was not in this position due to an industry change. Returned May 2020 - April 2021.

Head Cashier

Sprouts Farmers Market
06.2015 - 05.2019
  • Have complete knowledge of POS system, process tax exempt purchases, conduct register overrides.
  • Manage and supervise front end team, including assigning Cashiers to a register daily and managing front end team's breaks.
  • Train new Cashiers.
  • Daily cash handling practices including audits to ensure proper till management, cash sweeps to ensure registers do not contain an excess of currency on the floor, and change orders when Cashiers need to exchange larger denominations for smaller denominations.
  • Close down tills properly and efficiently, and rebuild tills to $250.00 for the next business day.
  • Process closing paperwork for the bookkeeper in the morning.
  • Deposit the end-of-day deposit in the store's CashLink safe.
  • Received the 2018 Service All-Star Award.

Education

Front Range Community College
12.2018

Centaurus High School
05.2016

Skills

  • HR Operations & Compliance
  • Recruitment, Hiring & Onboarding
  • Payroll & Benefits Administration
  • Conflict Resolution & Mediation
  • Team Leadership & Collaboration
  • Training & Development
  • Data Analysis & Reporting
  • Employee Relations & Engagement
  • Policy Implementation & Process Improvement
  • Multitasking & Prioritization
  • Workforce Planning
  • Confidentiality & Ethics
  • Team work & Cross-Functional Collaboration
  • Originality & Creative problem solving
  • HRIS Administration Experience
  • (Workday, UltiPro/UKG, Rippling)

Timeline

HR Generalist

Pinemelon
09.2023 - 01.2025

Sr. HR Specialist

Target
02.2023 - 04.2023

Sr. Operations Admin II – HR

FedEx Ground
05.2021 - 01.2023

Back Up Administrative Coordinator

Sprouts Farmers Market
02.2018 - 04.2021

Head Cashier

Sprouts Farmers Market
06.2015 - 05.2019

Front Range Community College

Centaurus High School

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Rachael Ledford