Rachael Lee
Biloxi,MS
Summary
Administrative professional with substantial experience in streamlining operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Highly dependable, ethical and reliable support specialist that works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Skaggs Restoration Systems, LLC
01.2025 - Current
- Coordinated scheduling and logistics for project meetings and site visits.
- Managed administrative tasks to support project execution and team efficiency.
- Assisted in document preparation, ensuring accuracy and compliance with company standards.
- Streamlined communication between departments to enhance workflow and project updates.
- Maintained organized filing systems for easy access to project documentation.
- Implemented office processes that improved time management and task prioritization.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Reduced email response time, prioritizing urgent communications and delegating tasks effectively.
Operations Coordinator
Skaggs Building Solutions, LLC.
08.2019 - 01.2025
- Coordinated project schedules and resources to ensure timely completion of operations.
- Developed and maintained operational workflows to enhance efficiency across teams.
- Implemented process improvements that streamlined communication between departments.
- Trained and mentored new staff, fostering a collaborative team environment.
- Managed vendor relationships to negotiate contracts and optimize supply chain operations.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Banquet Server
Beau Rivage Resort & Casino
09.2003 - 08.2015
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and comfort.
- Collaborated with kitchen staff to coordinate timely food service and presentation for banquets.
- Trained new team members on service standards, fostering a cohesive work environment.
- Implemented efficient table setup and breakdown procedures, enhancing event flow and organization.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Contributed to memorable wedding receptions, attentively serving bridal parties and guests with personalized care.
- Supported successful execution of themed events, customizing service approach to match event style.
Education
Associate of Arts - Business Administration And Management
Mississippi Gulf Coast Community College
Gulfport, MS12-2006
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Office administration
- Scheduling and calendar management
- Documentation and recordkeeping
- Project management experience
Certification
Notary Public
Timeline
Administrative Coordinator
Skaggs Restoration Systems, LLC
01.2025 - Current
Operations Coordinator
Skaggs Building Solutions, LLC.
08.2019 - 01.2025
Banquet Server
Beau Rivage Resort & Casino
09.2003 - 08.2015
Associate of Arts - Business Administration And Management
Mississippi Gulf Coast Community College