Rachael Lovelace

Provide administrative support to the owner/director of operation, and owner/director of capital markets while holding the highest degree of confidentiality. Develop policies and procedures to improve operations. Consistently receive excellent reviews on job performance and support activities.

• Support company owners & directors in daily business operations.
• Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
• Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Updated and maintained confidential databases and records.
• Coordinated events and worked on ad hoc projects.
• Volunteered to help with special projects of varying degrees of complexity.
• Filed paperwork and organized computer-based information.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Handled confidential and sensitive information with discretion and tact.
• Updated spreadsheets and databases to track, analyze, and prepare reports.
• Facilitated training and onboarding for incoming office staff.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Organized and coordinated conferences and monthly meetings.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Improved office efficiency by implementing new filing systems and document management processes.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Collaborated on special projects to improve overall business operations within the organization efficiently.

Orchestrate all aspects of busy real estate office acting as executive team liaison. Support Founder & COO. Manage & support agents, staff, & vendors.

• File administration, managing & securing highly confidential information.
• Preparation of scheduled & ad hoc reports using Excel, Outlook, & SharePoint.
• Organize & facilitate weekly sales meetings.
• Face of the office to callers, clients, visitors & vendors.
• Assist individual agents with transaction coordination.
• Facilitate monthly statistical updates to agent websites.
• Calendar Management Agent orientation & system training.
• Responsible for anticipating, troubleshooting, & overseeing building maintenance.
• Saved the company $2,000 a month by cutting supply & vendor costs.
• Facilitated & administered occupied office carpet replacement.
  
  

• Facilitated timely resolution by preparing and organizing essential documents.
• Enhanced office productivity with efficient document management.
• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.