Rachael Miles
Madison,AL
Summary
Dynamic and results-driven Licensed Realtor with over 14 years of experience in the competitive North Alabama real estate market. Proven track record of facilitating property transactions valued at approximately $1.8 million, achieved through strategic market analysis and expert negotiation skills. Proficient in drafting precise contracts and ensuring compliance while fostering strong client relationships to support seamless property transitions. Additionally, experienced in patient care and administrative tasks within a clinical setting, leveraging effective communication and organizational skills to enhance patient experiences and streamline clinic operations.
Overview
15
15
years of professional experience
Work History
CLN Clinic Assistant
Huntsville Hospital Physician Care
11.2024 - Current
- Assist healthcare providers with patient intake, ensuring accurate documentation and efficient processing.
- Implement electronic health record systems for improved data management and accessibility.
- Train new staff on operational procedures and compliance standards to ensure quality patient care.
- Develop patient communication strategies to enhance engagement and satisfaction throughout clinic visits.
- Help front desk staff register and process patients.
- Accept cash payments, adjusted balances and submitted records to accounting.
- Contribute to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Protect patients by following strict HIPAA protection requirements and internal data security procedures.
- Oriente and train new staff on proper procedures and policies.
- Collaborate with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Facilitate patient scheduling, ensuring efficient clinic operations and minimizing wait times.
- Continuously expand knowledge of medical terminology through regular self-study efforts to enhance communication with colleagues and patients alike.
Realtor
RE/MAX Unlimited
05.2012 - 11.2025
- Guiding sellers and buyers in property transactions for optimal pricing
- Negotiating contract terms for mutually beneficial outcomes
- Drafting, reviewing, and amending contracts with precision
- Performing comprehensive market analysis to determine property values
- Collaborating with industry professionals to ensure client success
- Expertly assess property values using detailed market analysis.
- Facilitate quick, efficient property sales and purchases.
- Guide clients through complex financial decisions and options.
- Meticulously draft and review property contracts for accuracy.
- Work closely with industry professionals to streamline transactions.
- Analyze local real estate trends to advise clients effectively.
- Provide ongoing support to clients post-transaction for seamless transitions.
- Implement forward-thinking marketing strategies to enhance property visibility.
- Ensure all transaction documents are compliant with current laws and regulations.
Team Administrator
The Thelma Dawson Team
12.2010 - 05.2012
- Commanded client and stakeholder communication, ensuring smooth operations.
- Conducted comprehensive property market analysis, enhancing team’s strategic decisions.
- Sourced and negotiated quotes from contractors, optimizing repair and renovation costs.
- Spearheaded the management of contracted workers, improving project timelines.
- Maintained and updated crucial databases, increasing team efficiency.
- Analyzed market trends to optimize property pricing, enhancing listing attractiveness.
- Streamlined contractor coordination, reducing project completion times by 15%.
Education
Bachelor of Science - Business Management
The University of North Alabama
Florence, AL12.2010
Skills
- Effective negotiation strategies
- Strong attention to detail
- Data-driven decision making
- Trustworthy collaborator
- Targeted outreach strategies
- Proactive attitude
- Innovative thinking
- Contract negotiation
- Interpersonal communications
- Contract price analysis
- Appointment scheduling expertise
- Contract cost analysis
- Contract review
- Rapid decision making
- HIPAA regulations
- Critical thinking
- Healthcare customer service
- Ensuring compliance with confidentiality standards
- Patient care coordination
- Electronic health records management
- Commitment to continuous learning
- Patient support
- Relationship building
- Transaction management
- CPR certified
- Proficient in conflict management
- Goal setting
- Strong relationship-building abilities
Timeline
CLN Clinic Assistant
Huntsville Hospital Physician Care
11.2024 - Current
Realtor
RE/MAX Unlimited
05.2012 - 11.2025
Team Administrator
The Thelma Dawson Team
12.2010 - 05.2012
Bachelor of Science - Business Management
The University of North Alabama