Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Interests
Timeline
Generic
Rachael  Miller

Rachael Miller

Roseville,CA

Summary

I am a person who thrives in fast-paced environments and is always open to new opportunities, challenges, and ventures that enhance my knowledge and experience. I am passionate about building meaningful relationships, both with customers and peers, and I excel at fostering a positive impact within my community and to those around me. I am dedicated to educating individuals and families on financial literacy to make a meaningful difference in their lives. I am driven by a commitment to empowering others to achieve financial freedom and build secure, fulfilling futures. My expertise includes training and coaching advisors, developing sales strategies, and fostering client relationships. A true people person, I thrive on collaborating, supporting, and inspiring others to reach their goals. With a focus on making a lasting impact, I aim to help people live well and enjoy financial peace of mind for the rest of their lives. My love for connecting with people drives my commitment to creating collaborative and supportive work environments where everyone can succeed. I am eager to bring my enthusiasm for people and my drive for continuous learning to a dynamic team and have fun while doing so.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of Learning & Development

Pacific Advisors
01.2019 - Current
  • Accountable for developing inexperienced advisors in years 0-2 through weekly mentorship calls, utilizing tracking systems to review and guide pipeline, and monitoring production to ensure they meet performance metrics. Also responsible for overseeing Joint Work and Coaching as needed, evaluating progress using Scorecard system.
  • Create and develop training offerings and training curriculum for all new inexperienced advisors and seasoned experienced advisors.

Business Development Manager

Pacific Advisors
01.2019 - Current

I hold multiple roles within the firm. Mainly I am responsible for managing, training, and developing both new and experienced advisors. I act as a sales and accountability coach which includes:


  • Helping advisors enhance their sales skills, build strong client relationships, and create robust pipelines. I provide training on protection products, including life insurance and disability insurance, and guide advisors in utilizing our proprietary financial planning tool, philosophy, and process.
  • Teaching protection, cash flow, and liquidity concepts.
  • Assisted in the field as a joint work partner when needed and support new advisors until they could confidently and independently build and manage client relationships.
  • Run weekly sales training sessions focused on sales acumen as well as product strategies and advanced planning concepts
  • Oversee and manage a team, fostering a collaborative environment to achieve business goals.
  • Created and implemented business and marketing plans to drive growth.
  • In-field training with our newest Financial Representatives to help their clients develop financial planning strategies and solutions through evaluation of finances.

Brokerage Director

Pinney Insurance
10.2011 - 11.2024
  • Life Insurance, Disability, Annuity and LTC Specialist
  • Assisted with the recruitment of independent insurance agents as well as Financial Advisors looking to expand their product offerings.
  • Agent support for life and disability insurance pipeline and production. Also responsible for product strategy, illustrations, underwriting, support, and commissions.
  • Managed onboarding process for new agents including contracting with carriers, implementing a Customer Relationship Management system, and utilizing marketing resources.
  • Field in-force policy services support calls
  • Interacted and assisted customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
  • Created and implemented business and marketing plans to drive growth.

Education

Associate of Arts - Communications

Santa Rosa Junior College
Santa Rosa, CA
06-2003

Skills

  • Organizational Development
  • Training delivery
  • Curriculum Development
  • Inside and Outside Sales
  • Recruiting
  • Mentoring
  • Team management
  • Punctual and Dependable
  • Attention to Detail
  • Problem-solving aptitude
  • Team building
  • Time Management
  • Analytical Thinking
  • Presentation Skills
  • Written Communication
  • Effective Communication
  • Team Collaboration
  • Project Management
  • Teamwork and Collaboration
  • Skilled in Customer Relationship Manager (CRM) systems
  • Insurance Product Expert

Certification

  • Life & Health Licensed

Affiliations

  • Active member of National Association of Insurance and Finance Advisor (NAIFA)
  • Volunteer with organizations such as Bikes for Kids and Second Harvest of Silicon Valley

Interests

Spending time with my family in the outdoors, traveling, food, fun, and making memories!

Timeline

Director of Learning & Development

Pacific Advisors
01.2019 - Current

Business Development Manager

Pacific Advisors
01.2019 - Current

Brokerage Director

Pinney Insurance
10.2011 - 11.2024
  • Life & Health Licensed

Associate of Arts - Communications

Santa Rosa Junior College
Rachael Miller