Rachael Mischke

Company Overview: Third-Party Administrator working with a variety of federal and state funded reimbursement programs

• Sources, screens and secures new talent, serves as full recruiter for all new openings in both non-exempt and exempt positions within the company (job postings, resume review, phone screenings, interviews, offer letters).
• Completes the full process of all on-boarding and new hire orientation including background checks.
• Performs bi-weekly payroll processing (Paychex Flex HRIS).
• Staff resource on any human resource related matters providing full support to all Managers and their direct reports.
• Maintains all personnel files.
• Assist with processing of disciplinary actions including terminations.
• Manage and execute performance review process for all staff.
• Manage any labor related issues with unemployment and hearings as needed.
• Maintains employee handbook including updating policies.
• Negotiate the purchase of office supplies, furniture and office equipment and supervises maintenance.
• Ensures timely compliance filings to Secretary of State and Department of Insurance.
• General benefits administration, leads yearly open enrollment and administers COBRA, FMLA, STD/LTD claims.
• Completes yearly workers compensation audit.
• Administers 401k, prepares 5500 filing, and maintains working relationship with financial consultant and record keeper.
• Event planning with all company outings.
• Manager to Mail Clerk provides coverage as needed.
• Oversees all incoming and outgoing mail within the organization.

Company Overview: Pharmacy Management Company - Arrow Pharmacy and Arrow Alternative Care

• Coordinated and scheduled all appointments, meetings and travel arrangements.
• Fielded and professionally answered all phone calls for the Executive including voicemail and monitored email box.
• Prepared presentations and performed administrative duties.
• Dealt frequently with confidential and sensitive information both business and personal.
• Maintained all business and personal files
• Completed business insurance renewals.
• Facilitated all decisions made by President/CEO.
• Handled and assisted all operational decisions daily with Pharmacy Manager and President.
• Prepared weekly schedule for all staff within each location.
• Processed payroll weekly via Paychex HRIS.
• Maintained PTO (paid time off) for all employees in each company.
• Performed all Medicare/Medicaid and 3rd party billing of Durable Medical Equipment.
• Reconciled private charge accounts and 3rd party insurance payments.
• Reported weekly all Narcotics to State of CT prescription monitoring program.
• Ordered office and pharmacy supplies.
• Administered 401k, Medical/Dental and STD/LTD census information and yearly renewals.
• Interacted daily with company managers of each location.
• Assessed delivery driver daily work and daily sales reporting for multiple locations.
• Opened and distributed all mail on daily basis.
• Accountable for working knowledge of all Human Resource Policies and Practices.
• Facilitated new hires including on-boarding, interviewing, background checks, orientation.
• Established on-set of Pharmacy Accreditation and renewal process every 3 years.