Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rachael Monroy

Pomona ,CA

Summary

Awards & Recognition

  • Received multiple medical awards in recognition of outstanding dedication, commitment, and excellence in medical assisting coursework and clinical performance.
  • Recognized for demonstrating strong work ethic, attention to detail, and compassionate patient care in both classroom and clinical settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Lissette Alcaraz & Robert Bonilla
01.2022 - Current
  • Greeted customers and responded promptly to customer needs.
  • Maintained cleanliness and organization of workspace for efficient operations.
  • Worked flexible schedule and extra shifts
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations.

Nail Technician

Rachael Monroy
05.2021 - Current
  • Sterilized and sanitized tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace.
  • Performed thorough sanitation procedures before and after each client service.

Crepes Maker

Lissette Alcaraz & Robert Bonilla
01.2022 - 08.2023
  • Prepped all necessary ingredients before each shift ensuring an efficient production process and minimizing food waste.
  • Consistently received positive performance reviews due to dedication, reliability, and strong work ethic.
  • Enhanced customer satisfaction by preparing delicious and visually appealing crepes in a timely manner.

Customer Service Cashier

Lissette Alcaraz & Robert Bonilla
01.2022 - 08.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Associate Of Applied Business - Real Estate

Mt. San Antonio College
Walnut, CA

Diploma -

Walnut High School
Walnut, CA

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Cash handling
  • Reliability and punctuality
  • Order taking
  • Team collaboration
  • Customer service
  • Money handling

Certification

  • CPR Certification — American Heart Association

Languages

Fluent in English & Spanish

Timeline

Cashier

Lissette Alcaraz & Robert Bonilla
01.2022 - Current

Crepes Maker

Lissette Alcaraz & Robert Bonilla
01.2022 - 08.2023

Customer Service Cashier

Lissette Alcaraz & Robert Bonilla
01.2022 - 08.2023

Nail Technician

Rachael Monroy
05.2021 - Current

Associate Of Applied Business - Real Estate

Mt. San Antonio College

Diploma -

Walnut High School

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Rachael Monroy