Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in event promotion and marketing. Adept at problem-solving.
Overview
3
3
years of professional experience
Work History
Party Manager
Urban Air Adventure Park
10.2023 - Current
Conducted regular staff training sessions on customer service best practices, elevating overall guest satisfaction levels within the company.
Developed strong relationships with clients, fostering trust and loyalty for repeat business opportunities.
Boosted sales revenue through up-selling additional services during initial consultations with potential clients.
Evaluated post-event feedback from clients, making necessary adjustments to improve future experiences consistently.
Maximized client retention by providing exceptional service and personalized attention to details.
Coordinated schedules and timelines for events.
Team Member
Urban Air Adventure Park
10.2021 - 10.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.