Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachael Moran

Bethlehem,GA

Summary

Through the process of helping my father since his accident in 2017 and multiple surgeries, I have found my passion for the medical field. I have learned medical terminology and how to assist with day-to-day tasks, and I intend to further my education while obtaining a job in the medical field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Home Health Aide

Personal
01.2017 - Current
  • Improved patient's comfort with medication and application of topical treatments.
  • Reported unusual or urgent circumstances in patient's condition or environment immediately to nurse supervisor.
  • Performed light housekeeping duties including laundry, linen changes, sweeping, vacuuming, and mopping ensuring a clean and organized living space for patient.
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Provided transportation and appointments management.
  • Provided mobility assistance such as walking and regular exercising.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Childcare Assistant /Substitute Preschool Teacher

Hebron Baptist Church
09.2019 - 12.2023
  • Used patience to maintain order and safety.
  • Read stories, sang songs, and assisted in facilitating creative play.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Dispensed snacks and lunch boxes to children in accordance with nutritional guidelines.

Dog Trainer

Off Leash K9
08.2022 - 10.2023
  • Instructed owners and dogs on basic obedience commands using different techniques to match the dog's drive for reward.
  • Evaluated dogs' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Offered remote support through video consultations and follow-up phone calls, ensuring continued progress between in-person training sessions.
  • Evaluated dogs to determine temperaments, abilities, and aptitude for training.
  • Consulted with owners to discuss behavioral concerns and determine final goals.
  • Worked individually with dogs on track for higher-level certifications in obedience and show performance.
  • Maintained clean training arena for classes.
  • Developed individualized plans for addressing aggression issues, improving safety within client's homes and communities.
  • Modified undesirable behaviors with use of successful and safe behavior modification techniques.

Customer Service Cashier

Lowes Home Improvement
12.2018 - 08.2019
  • Assisted customers in navigating applications and in-store technology to deliver best-in-class experiences.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects of product.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Utilized various software applications to process customer orders.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Responded promptly to requests for assistance and customer inquiries.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

Associate of Arts - Communications

University of North Georgia
Oconee, GA

High School Diploma -

Hebron Christian Academy
Dacula, GA
05.2018

Skills

  • Home Care Aide
  • Data Entry/Scheduling
  • Emotional Support and Companionship
  • Emergency Procedures
  • Active listener
  • Basic clerical knowledge
  • Creative Problem Solving
  • Team Player
  • Retail Operations
  • Service-Minded
  • Customer Transactions
  • Customer Assistance

Certification

  • Basic Life Support Certification - Jan 2024 - Jan 2026

Timeline

Dog Trainer

Off Leash K9
08.2022 - 10.2023

Childcare Assistant /Substitute Preschool Teacher

Hebron Baptist Church
09.2019 - 12.2023

Customer Service Cashier

Lowes Home Improvement
12.2018 - 08.2019

Home Health Aide

Personal
01.2017 - Current

Associate of Arts - Communications

University of North Georgia

High School Diploma -

Hebron Christian Academy

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Rachael Moran