Rachael Morgan

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Checked identification for minimum age for sale of alcoholic beverages.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

• Kept bar presentable and well-stocked to meet customer needs.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Closed out cash register and prepared cashier report at close of business.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Answered customers' questions, recommended items and recorded order information.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Served high customer volumes during special events, nights, and weekends.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Dean's List throughout attendence
• Presidents List all years attended
• Phi Theta Kappa Member

Graduated one year early

• Honor Roll Student throughout attendance
• 4.0 GPA