Rachael Needham
Titusville,FL
Summary
Results-driven, skilled Production Planner focused on success in sales and increased productivity through improvements in operations, quality, safety and administration of production and distribution processes. Accomplished in managing schedules, inventory and logistics. Talented in collaborating with teams to monitor productivity, review raw material inventory and determine production scheduling. Adept in developing solutions for increasing productivity through a strong understanding of the final product, manufacturing equipment and all aspects of daily operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Planner
LENSAR, Inc.
Orlando, FL
01.2022 - Current
- Developed and maintained production schedules to meet customer demands.
- Created and implemented plans for inventory control, material requirements, and production processes.
- Monitored the progress of production activities to ensure on-time delivery of products.
- Coordinated with other departments such as engineering, purchasing, and warehouse to ensure smooth operations.
- Determined resource allocations based on available resources and forecasted demand.
- Ensured compliance with safety regulations during all stages of production planning and execution.
- Evaluated existing systems for efficiency improvements in order to reduce costs and improve quality standards.
- Maintained detailed records of inventory levels, material usage, labor costs. associated with the manufacturing process.
- Assisted in designing workflows that optimize machine utilization while minimizing downtime due to maintenance or repairs.
Materials Specialist
LENSAR, Inc.
Orlando, FL
11.2019 - 01.2022
- Reviewed and updated material records in inventory database.
- Maintained accurate stock levels of materials, components, and supplies.
- Monitored inventory levels to ensure availability for production needs.
- Analyzed raw material data to identify trends or issues with supply chain operations.
- Conducted cycle counts to verify accuracy of inventory data.
- Developed process improvements to reduce waste, improve cost efficiency, and increase customer satisfaction.
- Coordinated logistics activities related to the transport of goods between suppliers and the company's warehouses.
- Identified areas where process improvements could be implemented resulting in increased productivity and cost savings.
Senior Customer Service Specialist
LENSAR, Inc.
Orlando, FL
01.2015 - 11.2019
- Provided technical support and troubleshooting assistance to customers.
- Developed customer service policies and procedures in accordance with company standards.
- Resolved customer complaints promptly and efficiently.
- Maintained records of all customer interactions, inquiries, and transactions.
- Generated reports on customer service operations for senior management review.
- Facilitated communication between customers and other departments within the organization.
Operations/ Distribution & Sales Manager
TissueNet
Orlando, FL
11.2010 - 05.2014
- Company Overview: A tissue bank specializing in converting donated bone and tendon tissues into products for use in the surgical industry
- Mastered the intricacies of the process flow within each department
- Contributed to year after year increases in sales
- Coordinated with production, quality and distribution departments in order to meet customer demand with a quality product
- Managed all sales accounts
- Oversaw all manufacturing personnel and processes
- Oversaw donor suitability release for distribution
- Communicated with customers to evaluate product performance in order to meet and exceed customer expectations
- Worked with all departments to ensure compliance for inspections by the FDA and AATB
- Organized and attended all trade shows nation wide to represent the TissueNet brand
Education
Bachelor of Arts - Organizational Communication
University of Central Florida
Orlando, FL01.2010
Associate of Arts -
Valencia Community College
Orlando, FL01.2008
Skills
- Managing logistics
- Scheduling
- Resource Allocation
- Demand forecasting
- Purchasing
- Workflow Optimization
- Production Scheduling
- Inventory Management
- Project Management
- Proficient in Microsoft Office
Certification
APICS CPIM 1
CTBS - Certified Tissue Bank Specialist (AATB)
References
References furnished upon request.
Timeline
Production Planner
LENSAR, Inc.
01.2022 - Current
Materials Specialist
LENSAR, Inc.
11.2019 - 01.2022
Senior Customer Service Specialist
LENSAR, Inc.
01.2015 - 11.2019
Operations/ Distribution & Sales Manager
TissueNet
11.2010 - 05.2014
Bachelor of Arts - Organizational Communication
University of Central Florida
Associate of Arts -
Valencia Community College
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