Rachael O'Bannon
Westminster,CO
Summary
Dynamic sales professional with a proven ability to drive revenue growth and enhance customer satisfaction through strategic relationship building and in-depth product expertise. Successful in implementing innovative sales strategies that consistently exceed targets while fostering a collaborative team environment. Adaptability and strong communication skills enable effective navigation of challenges, ensuring goals are met in fast-paced settings. Committed to leveraging problem-solving abilities and time management skills to seize opportunities and deliver exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Gas Station Attendant/Cashier
MOBIL FOOD MART
04.2023 - Current
- Provided exceptional customer service to all gas station customers, ensuring a positive experience.
- Operated cash register and accurately processed transactions for fuel purchases, snacks, and other items.
- Maintained cleanliness and organization of the convenience store, including restocking shelves and cleaning surfaces for optimal customer experience.
- Followed safety protocols at all times while handling flammable materials such as gasoline or propane cylinders.
- Assisted in receiving deliveries and stocking shelves with new merchandise according to established procedures.
- Maintained knowledge of current promotions, discounts, and loyalty programs to effectively communicate them to customers.
- Handled customer inquiries regarding products, services, or general information about the gas station.
- Informed management about any maintenance or repair needs observed at the gas station.
- Managed inventory levels, monitored stock availability, and coordinated with suppliers to maintain optimal stock levels.
Office Assistant
L & R automotive
06.2024 - Current
- Maintained electronic and physical filing systems to ensure easy retrieval of documents
- Collaborated with other departments to facilitate smooth communication flow within the organization
- Maintained confidentiality of sensitive information while handling employee records or company-related documents
- Assisted with the preparation of financial reports, invoices, or expense reimbursements
- Cultivated a welcoming environment for visitors/guests by providing assistance and addressing inquiries promptly
Food Delivery Driver
UberEATS
12.2022 - 06.2023
- Followed instructions given from customers as well as stores to accurately complete orders.
- Ensured the safe handling and transportation of fragile or perishable items
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Maintained a clean driving record throughout employment tenure
Gas Station Attendant/Cashier
Colorado PDQ convenience
08.2020 - 04.2023
- Interacting with customers and working a POS computer. Cleaning the store. Working a Hunt's Brothers Pizza counter. Making orders and restocking when deliveries were made
Greeter/Team member
THE WAVE CAR WASH
08.2018 - 08.2020
- Worked the register when needed.
- Cash handling and following instructions were a huge part.
- Provided exceptional customer service by greeting customers warmly, answering inquiries about services offered, and addressing concerns professionally
- Followed established safety protocols when handling chemicals and operating machinery to prevent accidents or injuries
- Collaborated with team members to ensure smooth workflow during peak hours, minimizing wait times for customers
- Executed interior cleaning tasks such as vacuuming carpets, wiping surfaces, and polishing windows to maintain a pristine appearance
- Performed thorough pre-wash inspections to identify any existing damages or areas requiring special attention
- Suggested additional services such as waxing or tire shining based on customers' preferences and vehicle condition
- Trained new hires on proper car washing techniques, safety procedures, and customer service skills
Cashier
Burger King
07.2017 - 01.2018
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Education
High school diploma -
Pomona High School
Arvada, CO05.2018
Skills
- Efficient cash handling
- Special order processing
- English
- Basic math proficiency
- Establishing client connections
- Clear verbal communication on calls
- Safe driving practices
- Data privacy compliance
- POS software proficiency
- Accurate record keeping
- Inventory management and oversight
- Organized scheduling of appointments
- Accurate data entry
- Positive attitude
Certification
Driver's License
Languages
English - Native
French - Beginner
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy hobbies that combine physical activity with outdoor exploration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Assistant
L & R automotive
06.2024 - Current
Gas Station Attendant/Cashier
MOBIL FOOD MART
04.2023 - Current
Food Delivery Driver
UberEATS
12.2022 - 06.2023
Gas Station Attendant/Cashier
Colorado PDQ convenience
08.2020 - 04.2023
Greeter/Team member
THE WAVE CAR WASH
08.2018 - 08.2020
Cashier
Burger King
07.2017 - 01.2018
High school diploma -
Pomona High School