Summary
Overview
Work History
Education
Skills
Personal Summary
Timeline
Generic

Rachael Oliver

Amarillo,TX

Summary

I am a hard working person who is results-driven and highly motivated in the professional world. With a proven track record of success in sales, food and beverage service, and management i am known for a passion for delivering exceptional customer experiences.

With a strong foundation in sales, food and beverage service, and diverse management roles, I bring a unique blend of skills and experience to any organization. My commitment to excellence, coupled with a passion for delivering outstanding results, positions me as a valuable asset in driving business success and enhancing customer satisfaction.



Overview

15
15
years of professional experience

Work History

Clinic Manager and Laser Technichian

American Laser Med-spa
2024.05 - Current
  • Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
  • Ensure a high level of patient care by managing patient appointments, handling inquiries, and addressing concerns.
  • Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Operate and maintain various types of laser equipment used for medical, cosmetic, or industrial applications. Ensure that all devices are functioning correctly and perform routine calibrations and adjustments.
  • Perform Laser treatments as well as other treatments offered in the clinic.


Senior Salesperson

David's Bridal Inc.
2022.01 - 2024.05
  • Consistently achieved top sales performance at David’s Bridal by exceeding sales targets and achieving recognition as the top salesman.
  • Specialized in selling high-value wedding dresses, demonstrating a strong ability to close high-ticket sales and provide exceptional value to clients.
  • Assisted brides in selecting not only their wedding dress but also other essential items, including bridesmaid dresses, accessories, and alterations, creating a complete and cohesive shopping experience.
  • Provided guidance and support to other sales associates, sharing best practices and contributing to the overall success of the sales team
  • Managed the checkout process efficiently, handling transactions accurately and ensuring a smooth and pleasant experience at the register. This sometimes meant setting up a layaway plan or payments through a third party financing company such as Affirm which i was trained in handling.
  • During my time at Davids bridal i was also trained in receiving the inventory in the back room, checking it into our system and getting it out to the floor.
  • I spent several months being trained as a customer service representative in Alterations as well to handle issues that came up with the final steps of their final look and insure they were happy with the outcome.

Bartender/Server

The Miners Diner
2019.10 - 2020.08
  • I provided attentive and friendly service to guests, whether they are seated at the bar or dining area. This involves taking drink orders and making recommendations for the customer.
  • I take accurate food orders from guests, ensuring that I understand any dietary restrictions or special requests. I input these orders into the kitchen system or relay them to the kitchen staff in a clear and organized manner. Once the food was done i delivered it promptly to the customer.

Bartender/Server

C&C's Hideaway
2018.12 - 2019.10
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory. Took care of registers.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Took food orders, Cooked the food orders as well as serve the food once it was done.

Account Manager(Salesman)/Merchandising Supervisor

Swire Coca-Cola USA
2014.02 - 2018.12

As an Account Manager, Merchandising Supervisor, Hiring and Firing Manager, and Top Salesman at Coca-Cola, my role encompasses a broad range of responsibilities that contribute to the overall success of the business. Here’s an overview of my key duties:

In summary, my role at Coca-Cola involved a diverse set of responsibilities that require a blend of strategic thinking, operational oversight, and sales expertise. By effectively managing accounts, overseeing merchandising operations, handling hiring and firing processes, and excelling in sales, I contribute significantly to the company’s success and growth. I was awarded several times for exceeding my sales goals and maintaining important relationships/accounts in our district.

Overnight Stocker and Backroom Inventory

Wal-Mart Supercenter
2011.04 - 2014.04

As an Overnight Stocker and Backroom Inventory Associate at Walmart, my role involved a range of responsibilities that ensure the store is well-stocked and organized. I would unload the grocery trucks, deliver the pallets from the truck to the sales floor, downstack the pallets and then stock the freight to the shelves. After finishing my aisles on the sales floor that i was assigned i would take the overstock to the backroom and inventory it into the system and onto the backroom shelves.



Server/ Server Supervisor/ Cook

Tonis Kitchen
2010.03 - 2012.05
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Cooked and worked closely with kitchen team to meet high demand.

Server

Candys Ice Cream Shop Co.
2009.08 - 2011.10
  • Cultivated warm relationships with regular customers.
  • Prepared and served food.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Performed opening and closing duties as well as managed cash register and bank deposits.

Education

No Degree -

Eastern Arizona College
Thatcher, AZ

Cosmetology - Cosmetology

The Hair Academy of Safford
Safford
05.2009

High School Diploma -

Safford High School
Safford
05.2008

Skills

  • Operations Management
  • Customer Service
  • Sales Experience
  • Team Leadership
  • Safe Food Handling
  • Inventory management

Personal Summary

I am a career-driven professional who skillfully balances a thriving career with a fulfilling family life as a dedicated mom and wife. My passion for achieving success in my professional endeavors is matched only by my commitment to nurturing and supporting my family.

Throughout my career, I have demonstrated a strong work ethic and determination. As a teenager and throughout my twenties, I often juggled multiple jobs to support myself, reflecting my resilience and dedication. Additionally, I have built a long-standing house and business cleaning service with a substantial client base across various locations.

My hard work and dedication have earned me numerous professional and personal references, underscoring my commitment to excellence in all aspects of my life.

Timeline

Clinic Manager and Laser Technichian

American Laser Med-spa
2024.05 - Current

Senior Salesperson

David's Bridal Inc.
2022.01 - 2024.05

Bartender/Server

The Miners Diner
2019.10 - 2020.08

Bartender/Server

C&C's Hideaway
2018.12 - 2019.10

Account Manager(Salesman)/Merchandising Supervisor

Swire Coca-Cola USA
2014.02 - 2018.12

Overnight Stocker and Backroom Inventory

Wal-Mart Supercenter
2011.04 - 2014.04

Server/ Server Supervisor/ Cook

Tonis Kitchen
2010.03 - 2012.05

Server

Candys Ice Cream Shop Co.
2009.08 - 2011.10

No Degree -

Eastern Arizona College

Cosmetology - Cosmetology

The Hair Academy of Safford

High School Diploma -

Safford High School
Rachael Oliver