Rachael Operacz

• Facilitated prospective resident tours, showcasing community features and enhancing engagement.
• Coordinated application processes, ensuring accuracy and completeness of required documentation.
• Interfaced and communicated closely with referral sources including hospitals, LTACH's and inpatient rehab facilities.
• Implemented streamlined communication strategies to improve collaboration among team members and departments.
• Confirmed all insurance benefits met standards of admissions as dictated by policy.
• Maintained the lead data base and, in turn, created medical records for all admissions, both post-acute and assisted living.

Maintained confidentiality of all pertinent resident information.

Completed social service sections of the MDS in a timely manner.

Developed social service care plans.